Billings Administrator

**About Codestone**

For over 25 years, the Codestone Group has consistently pioneered modern ERP, EPM, BI & Analytics, and cloud IT solutions. Today, it is equity backed by FPE Capital and is recognised as the #1 SAP ERP partner in the UK and EMEA North as well as Platinum CCH Tagetik partner and Gold Microsoft partner.

Codestone is also amongst the Top 50 UK Managed Services Providers, offering 700+ and growing customers 24x7x365 technical, solution, cloud hosting and security services.

**Why Join Us?**

Weve got big ambitions for you and the future of our organisation. These are embodied in our **Inspire Transform Achieve** mantra that drives every conversation we have and every decision we make. We want our team members to fully embrace this mantra and work hard while having fun. We value every member of our team, their diversity, and the contribution that they make. When we say youre welcome at Codestone, we really mean it. **#lovewhatyoudo**

**#CODEFEST**

Every year we put on a music festival for our employees, their families, and friends. For one weekend every summer, we leave the wonderful world of technology back at the office, don shorts and flip-flops and occupy a beautiful field in the Dorset countryside. We enjoy two days of superb live bands, great food, a well-stocked bar, kids entertainment, festival acts and much more. No rules just leave your laptop at home.

**About the role**

This role will review and process sales orders entered into the Customer Relationship Management (CRM) software by the sales and account management teams. You will ensure information in the sales orders is accurate, liaise with relevant team members to resolve if not, and convert all validated sales orders to invoices and place any third party orders with suppliers. You will process recurring invoices outside of the CRM and ensure recurring billing is accurately entered onto the billing spreadsheet. Plus you will produce professional services invoices at month end and other ad-hoc tasks.

**Your Responsibilities will include**:

- Process the orders queue in a timely manner
- Ensure all closed orders are converted to customer invoices
- Rasing purchase orders and placing with third party suppliers
- Maintain a schedule of recurring invoicing and ensure invoices are raised in a timely manner when due
- Effectively managing customer billing enquiries in a timely and professional manner and ensuring all relevant processes are met
- Resolving anomalies / queries
- Update and maintain accurate client information on internal and external database systems
- To ensure all work is actioned within agreed time scales
- Producing accurate bills
- Liaising with others departments to ensure a smooth customer experience. Liaise with and support the Sales department to ensure billing can be delivered accurately and on time
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**About You**

You will have previous Billing Administration experience and have a can-do attitude, comfortably using your own initiative to resolve queries. You will be results orientated and comfortable working within a fast-paced environment managing multiple tasks.

**Experience Required**:

- Excellent written and verbal communication skills;
- Fast learner with the ability and desire to acquire new knowledge and skills quickly;
- Exceptional communication skills, both written and verbal;
- Confident in their abilities and communicating with people at all levels; Experience of using ConnectWise CRM and SAP BYD systems would be an advantage

**About the Benefits**

Personal KPI bonus scheme
25 days holiday (plus Bank Holidays)
Contributory company pension scheme
A volunteering day each year to support your local community
Hybrid working policy
Training, learning & development opportunities (customer specific and general courses)
Casual dress code
Cycle to work scheme
Recruitment and customer bonus referral scheme
Annual company charity music festival
Employee wellbeing programme
Life assurance x 3
Healthcare cash plan
Extended maternity and paternity leave
Tax-free childcare
And many more

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**Equal Opportunities**

At Codestone, we are committed to fostering a diverse and inclusive workplace where all employees are treated with respect and dignity. We believe that diversity enriches our work environment, fosters innovation, and drives better outcomes for our customers and communities.

We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, regardless of race, colour, ethnicity, gender, gender identity or expression, sexual orientation, religion, age, disability, marital status, veteran status, or any other characteristic protected by applicable law.

As part of our commitment to employee well-being and personal development, we guide our inspire, transform and achieve values with the acronym 'THRIVE', which promotes Talent, Hearts, Responsibility, Innovation, Values and Exc