Business Support Administrator

This role is perfect for an experienced administrator, who enjoys working in a fast-paced environment.

You'll be joining an efficient, supportive team whose aim is to deliver outstanding value and effective support to the Private Client Tax team. If you enjoy tackling new challenges, managing multiple tasks, and working with a diverse team, this position will provide you with the perfect opportunity to showcase your skills and grow professionally.

• Draft engagement and dis-engagement letters
• Manage the 'Know Your Client' and Anti-Money Laundering clearance processes and overseeing client data systems
• Control and monitor various logs and support billing processes
• Provide support through the HMRC compliance processes, in particular:
• Filing tax returns with HMRC
• Collating correspondence packs and issuing to clients via our on-line portal
• Managing client workflows
• Trust Registration service in their responsibilities (ie ensuring portfolio holders are meeting filing deadlines for TRS)
• Assist with departmental projects, team coordination, and workflow
• Prepare reports, presentation slides, and support business development and marketing initiatives
• Provide support in team meetings with minute taking
• Process expenses, booking travel, and arranging accommodations

In addition to your background working as an administrator, your exceptional communication skills, and the ability to adapt to suit the audiences you'll be supporting, you'll add value to the team with these skills:

• Proactive, efficient, organised and comfortable working both independently and as part of a team
• Strong attention to detail and ownership for the delivery of high-quality work
• Excellent organisational skills with the ability to use own initiative and have problem-solving skills
• Effective time management skills and the ability to prioritise work

As the largest firm of independent chartered accountants and business advisers in South West England, PKF Francis Clark offers a breadth of opportunities to develop your career in the way that's right for you.

Established in 1919, we've grown to a team of nearly 1,000 people, based across our offices in Bristol, Exeter, Plymouth, Poole, Salisbury, Southampton, Taunton, Torquay and Truro. This means we're big enough to do challenging work for exciting clients, but small enough to maintain our friendly and supportive culture.

We work hard to ensure you can belong, be yourself and be brilliant as part of a forward-thinking team. This includes a flexible approach to hybrid working. And our focus on wellbeing and learning and development has been recognised nationally.

For the past three years, PKF Francis Clark has been certified as a Great Place to Work and ranked among the UK's Best Workplaces. In 2025, we climbed four places to 20 out of 100 large organisations on this prestigious list.

We're also in the UK's top 10 Best Workplaces for Women (6 out of 100 large organisations), as well as being ranked among the Best Workplaces for Wellbeing (35 out of 100), Best Workplaces for Development (24 out of 100) and Best Workplaces in Consulting and Professional Services.

All these lists are compiled by workplace culture experts Great Place to Work. Our rankings are a direct result of feedback from our people in a confidential, independent annual survey.

The success rates of our trainees mean we're also ranked 33rd in The Sunday Times Top 100 Apprenticeship Employers 2025.

While we're proudly independent, we collaborate with colleagues around the world to enable our clients to succeed. PKF Francis Clark is a member of the PKF Global family of firms – together we're the 12th largest provider of accountancy services in the UK. Being part of this international network provides opportunities to connect with like-minded accountants and business advisers in 150 countries.

Financial benefits:

• Pension
• Group life assurance - up to four times your core salary
• Group income protection
• Health cash plan to help cover the costs of everyday healthcare

Health & Wellbeing benefits:

• Option to buy 5 extra days holiday*
• Counselling and support for you and your immediate family
• Virtual GP for you and your immediate family
• Cycle to work*

Other benefits:

• Medicash Extras providing you with shopping and gym discounts
• Gifts for career and family milestones
• One volunteering day per year to support local organisations
• Emergency funding from the Francis Clark Charitable Foundation

Please note

• These benefits are provided via a salary exchange and are subject to employee's post exchange hourly rate remaining above the national minimum wage.