Outbound Agent

7 days ago

StokeonTrent, United Kingdom One Sure Insurance Full time

Salary: NMW

One Sure Insurance is one of Staffordshire’s most successful Insurance Brokers dealing in a variety of insurance products including motor trade, private car, commercial vehicle, and home insurance. Due to our current growth and expansion, we are now looking to recruit motivated, professional, and enthusiastic Outbound Agents to join our established team.

We are ideally looking for people with the below skills:

- Excellent rapport building and communication skills
- Good computer skills including the use of word, excel and outlook
- Professional, polite and a desire to earn money
- An excellent telephone manner

Your daily role will include:

- Being the first point of contact for many potential and existing customers, whether that be on an outbound or inbound call basis
- Making outbound calls using a dialler system to potential customers who have requested we contact them for a variety of reasons, and transferring these customers to different areas of the business dependent upon their needs
- Generating leads from data provided by the company to promote services that the company can offer
- Handling incoming calls and establishing what service the customer requires and routing them to the correct area of the business
- Capturing and collating accurate data

This job pays minimum wage, however there is an additional uncapped bonus to increase earnings

We also offer some fantastic benefits, including:

- Long term opportunities
- 28 days holiday including bank holidays - increasing to 33 days with length of service
- Day off on your Birthday
- Length of service bonus - after 2 years’ service in November £100 bonus per year and an extra day’s holiday per year
- Quarterly incentives
- Yearly attendance incentives
- Company sick pay
- Discounts and benefit package with Wider Wallet
- Continual learning and development

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Casual dress
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus

Ability to commute/relocate:

- Stoke-on-Trent, ST7 1LX: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: S/OA200723

  • Outbound Agent

    2 weeks ago

    Stoke-on-Trent, United Kingdom One Sure Insurance Full time

    One Sure Insurance is one of Staffordshire’s most successful Insurance Brokers dealing in a variety of insurance products including motor trade, private car, commercial vehicle, and home insurance. Due to our current growth and expansion, we are now looking to recruit motivated, professional, and enthusiastic Outbound Agents to join our established...

  • Outbound Agent

    2 weeks ago

    Stoke-on-Trent, United Kingdom One Sure Insurance Full time

    Salary: NMW One Sure Insurance is one of Staffordshire’s most successful Insurance Brokers dealing in a variety of insurance products including motor trade, private car, commercial vehicle, and home insurance. Due to our current growth and expansion, we are now looking to recruit motivated, professional, and enthusiastic Outbound Agents to join our...

  • Outbound Agent

    2 weeks ago

    Stoke-on-Trent, United Kingdom One Sure Insurance Full time

    **Salary**: National minimum wage + Uncapped bonus One Sure Insurance is one of Staffordshire’s most successful Insurance Brokers dealing in a variety of insurance products including motor trade, private car, commercial vehicle, and home insurance. Due to our current growth and expansion, we are now looking to recruit motivated, professional, and...

  • Outbound Sales Advisor

    7 days ago

    Stoke-on-Trent, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Outbound Sales Advisor** Pertemps Stoke are currently recruiting for outbound sales advisors to join our growing client based in Stoke-on-Trent! This is an exciting opportunity to join an expanding company who value their staff. Ideally you will have experience in a telesales/telemarketing or call-centre environment, however if you...

  • Call Centre Agent

    3 days ago

    Stoke-on-Trent, United Kingdom RPS Enterprises Ltd Full time

    **About Us** RPS Enterprises is a small but growing business. We are professional, agile and innovative. We are currently in a growth phase so it’s an exciting time to be joining us. **Join our team today!** You will be making outbound calls to members of the public who have requested to be contacted to get a new insurance policy or have opted in to...

  • Call Transfer Agent

    2 weeks ago

    Stoke-on-Trent, United Kingdom One Sure Insurance Full time

    One Sure Insurance is one of Staffordshire’s most successful Insurance Brokers dealing in a variety of insurance products including motor trade, private car, commercial vehicle, and home insurance. Due to our current growth and expansion, we are now looking to recruit motivated, professional, and enthusiastic Outbound Call transfer Agents to join our...

  • Call Centre Agent

    1 week ago

    Stoke-on-Trent, United Kingdom Purely Protection Leads Full time

    Are you up for a new fun and friendly role? If you are still reading this, (_and we assume you are_) we would love to hear from you! We are passionate about recruiting the right person to join our team. **We are looking for new call centre agents to deal with new enquiries and develop new business, but someone who will develop with the business as we...

  • Outbound Customer Service Agent

    1 week ago

    Milford on Sea, United Kingdom Lead Advisory Company Full time

    **Job description** **Part-Time Outbound Customer Service Agent** - Required to make outbound calls or take inbound calls from customers who have made contact via our websites to verify their requirements and explain the next stage of the process. - Reporting to Call Centre Manager - Part Time Permanent 10 - 15 hours per week. - Sat PM/Evening - Sun...

  • Customer Service Agent

    2 weeks ago

    Stoke-on-Trent, United Kingdom DPD Group UK Full time

    **Company Description** DPD is a member of DPDgroup, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD has a network of over 6000 Pickup...

  • Contact Centre Agent

    2 weeks ago

    Stoke-on-Trent, United Kingdom Advantis Full time

    Location - Stoke-On-Trent Our working Hours - **Fixed early shift**:8am - 4.30pm Monday to Friday with one Lieu day off in the week and Saturday 8 - 5.30pm** Salary - **£19,000 OTE £22,000** We are looking for exceptional and motivated personalities to join our growing contact centre. As a HMCTS agent you will be acting on behalf of Her Majesty’s...