International Customer Service Advisor

2 weeks ago

Telford, United Kingdom L&C Employment Consulting Full time

International Customer Service Administrator - Permanent - Telford

L & C Consulting are recruiting on behalf of a large manufacturing company in Telford for a new International Customer Service / Sales Support Administrator. Based in Telford, this permanent, full time role is in a busy, small, but crucial area of the business. There is the option to WFH a couple of days a week after training. You will be supporting customers based outside of the UK and so the ability to speak Spanish will be a big advantage.

The role is supporting manufacturing in handling a large volume of orders that come through, ensuring they are processed accurately and also providing more general admin support to the sales team and providing information for the customers.

The role will be split between office working and working from home (after training).

Duties will include, but not be limited to:

- Receiving, collecting, checking and inputting of all daily received sales orders
- Prompt and positively deliverance of order acknowledgements with correct prices, part numbers and realistic delivery dates
- Maintain and update customer records / profiles on the internal CRM system
- Receiving and recording any relevant customer feedback
- Confirming stock availability
- Handling customer enquiries
- Creating and sending out invoices

To be considered for this excellent opportunity, you will have previous experience within a similar role, ideally within a manufacturing environment. You’ll be used to handling and processing orders, have a high level of attention to detail, be well organised, have an excellent telephone manner, be IT literate and have the ability to work unsupervised.

You will also ideally be fluent in Spanish.

The Telford site is commutable from Shrewsbury, Telford, Wolverhampton, Market Drayton, Newport, Perton and Shifnal.

Alternative job titles could include Administrator, Order Processor, Customer Service Administrator, Customer Service Advisor, Manufacturing Administrator, CRM Administrator, Customer Relations Co-ordinator, CRM Co-ordinator etc
- **L & C Consulting**_

Specialising in the recruitment of permanent and ‘temp to perm’ roles in the Shropshire area -you’ll find we provide a professional but friendly, efficient, system driven recruitment service - where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service.

With a wealth of specialist knowledge in the local, recruitment market, **L & C Consulting** are an employment agency working on behalf of our clients. **L & C Consulting** is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction.

**Job Types**: Full-time, Permanent

Pay: £26,000.00-£29,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Day shift
- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Microsoft Outlook: 2 years (required)
- customer service: 4 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Telford

Reference ID: TF0622

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