Clinical Support Worker

2 weeks ago


Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

An exciting role within the Forward Thinking Birmingham Referral Management Centre has become available and we are seeking Clinical Support Workers to join our dynamic team.

As the first point of contact for incoming calls and referrals, the Clinical Support Worker will be responsible for assessing service user needs and for triaging referrals to the right service as quickly as possible according to urgency/priority and appropriate clinical service. They will escalate enquiries to a qualified clinician when necessary and ensure the Referral Management Centre operates a no wrong door approach.



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