Support Worker

Sorrento Support is a specialist Supported Housing services provider based in Birmingham. We are seeking experienced Support Workers to join our team.

OUR RATE OF PAY**:£15** PER RESIDENT*

**We pay per resident, not per hour - giving our staff the incentive to complete support sessions with residents each week. Perfect if you have parental responsibilities, or other commitments that would make a traditional 9-5 role difficult to manage.**

The contract is zero hours, and you may be allocated up to 25 residents, where you would be expected to provide a minimum of 1 hour of person-centred support to each resident, each week. For each resident you are allocated, you will be expected to deliver support (which also includes wellbeing checks across the week) which will need to be documented in each resident's support file. The support files combined with the support delivered to residents, will need to meet our expectations. If this is successfully met, we will pay £15 for each resident who has received a minimum of 1 hour of support - paid at the end of a 4-weekly schedule that is shared with all our contractors. Please note that this role is on a self-employed basis, on a zero hour contract. You may be allocated a caseload of residents to support each week, or required to provide cover for other Support Workers.

You will be expected to invoice for the work you complete as this is a self employed role.

**Responsibilities of the role**:

- Provide 1 hour of person-centred support to each resident, each week.
- Assist residents with their daily activities, including budgeting, medication management, mental health, shopping wisely, signposting, and developing independent living skills.
- Promote independence and empower residents to achieve their goals and aspirations - assisting residents to get closer to independent living.
- Create a safe and supportive environment for residents, maintaining their privacy and dignity.
- Build meaningful relationships with residents, offering emotional support, companionship, and signposting to external agencies.
- Collaborate with a multidisciplinary team, including healthcare professionals and social workers, to ensure comprehensive support.
- Maintain accurate and up-to-date documentation and records related to residents support and progress towards independent living.
- Adhere to the organisation's policies, procedures, and regulatory requirements.

**Requirements**:

- Previous experience as a Support Worker in Supported Housing or in a similar role is essential.
- Experience in Supported Exempt Housing is essential
- having experience with Registered Social Landlord (RSL) paperwork/frameworks.
- Level 2 or above in Health & Social Care, or Adult Care is essential.
- Willing to work on a self-employed basis, zero hour contract.
- Current Enhanced DBS in place/update service, or willing to complete one.
- Excellent communication and interpersonal skills.
- Compassionate nature and genuine interest in supporting vulnerable individuals.
- Reliable, punctual, and able to work effectively as part of a team.
- Able to competently and confidently use technology including software and IT processes related to the job role.

We are seeking individuals who are eager to grow and develop with us, making a long-term commitment to the organisation and the clients we serve.

We’ll provide guidance and mentoring to ensure you are aware of the expectations of the role.

To apply, please submit your CV.

**Job Types**: Full-time, Part-time, Temporary contract, Freelance, Zero hours contract, Volunteer
Contract length: 12 months

**Salary**: From £15.00 per hour

Expected hours: 10 - 40 per week

**Benefits**:

- Casual dress
- Work from home

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Application question(s):

- Willing to work on a self-employed, zero hours contract basis?

**Experience**:

- Supported Housing: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Level 2 in Health & Social Care or Adult Care (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Birmingham, West Midlands (required)

Willingness to travel:

- 50% (preferred)

Work Location: On the road

Reference ID: SSPT006