Solution Consultant

7 days ago


Hammersmith, United Kingdom Medidata Solutions Full time

**Requisition ID**:
534699

**Medidata: Power Smarter Treatments and Healthier People**

**Your Mission**:
As a Solution Consultant you work closely with key stakeholders within the Sales account to establish and deliver on joint account strategy. This role is intended to focus on long-term success by mapping out mutual wins and directing operational teams towards optimal delivery, as well as educating on new aspects of how our products can further benefit the partner.

**Your Competencies**:

- Understand the customer's operational processes and objectives. Identify their challenges and pain points.
- Be the trusted advisor to the customer on our solution offerings and how they bring value and improvements to their processes.
- Close partnership with Sales to co-own and manage pre-sales activities.
- Formulate strategy for new accounts penetration as well as maintaining existing customers.
- Build strong customer relationships ensuring customer success.
- Collaborate with Marketing on seminars, trade shows and marketing events and activities.
- Assist with the completion of technical proposals for the customer.
- Assist Sales and Marketing to review technical documents.
- Be knowledgeable and up to date on our products and solutions.
- Familiar with current industry clinical trials trends, markets and development.
- Provide timely product and market updates to internal staff and customers.
- Support clients in the EMEA Region

**Your Education and Experience**:

- Knowledge of clinical trials processes (Clinical trial monitoring, data management, study start up, risk based quality management etc.) through a combination of industry experience and/or education
- Knowledge/Experience in pre-sales/sales engineering processes (Discovery, Demos, POCs, Value definition and modeling, RFP/RFI response)
- Experience and understanding of SaaS/Cloud technology
- Highly self-motivated with ability to work on own initiative as well as part of a larger team
- Excellent verbal and written communication skills
- Solid analytical and technical skills
- Exposure to formal sales methodologies (Challenger, TAS, R.A.D.A.R etc.)
- Must be able to travel extensively (up to 50%), including overnight


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