Customer Liaison Officer

6 days ago


Hammersmith, United Kingdom 4Social Work and Public Sector Staffing Full time

Customer Liaison Officer - Hammersmith and Fulham

£170 Day Rate

Contract - Full Time

Duties/Responsibilities:

- To manage communications between the local ward councillors, the Direct Delivery Capital and Asset Management teams, residents, contractors & suppliers to assess and develop solutions for capital improvements to be implemented especially when residents have specific needs which require nonstandard implementation procedures.
- To visit residents in their homes to discuss their specific circumstances and compile household profiles to assist in delivering works improvements with minimum disruption.
- Daily, assist the Direct Delivery Capital and Asset Management teams in encouraging and developing tenant participation in all aspects of a scheme design and delivery.
- To be the first point of contact for residents who are experiencing difficulties with the implementation of works in their homes.
- Daily, to be proactive in promoting resident participation in our services and where necessary, consult with residents on our service delivery and improvement programmes.
- Maintain thorough knowledge of the Capital and Asset management sector, as well as an understanding of how that impacts on the communities of the Borough.
- Monitor, coordinate, and communicate strategic objectives of Capital and Asset management sector to the local communities.

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

**Job Description



  • Hammersmith, United Kingdom Morgan Sindall Property Services Full time

    Permanent - Full Time - 40 Hours We are looking to recruit a Resident Liaison Officer for our Hub in Goldney Road, W9 - covering Hammersmith & Fulham. About the Role Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team, liaising with a wide and diverse customer base,...


  • Hammersmith, United Kingdom Shepherds Bush Housing Group Full time

    **The Vacancy** We have an exciting opportunity for a Resident Liaison Officer to join the team on a full time permanent basis. You will support our customers through their repairs journey by acting as the link between the customer and our repairs and assets departments. You will be responsible for progressing cases with key stakeholders by having an on-site...


  • Hammersmith, United Kingdom Women's Pioneer Housing Full time

    Job DescriptionCustomer Services AdvisorWe are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services.Position: Customer Services AdvisorSalary: £28,357 per annumLocation: Hammersmith with hybrid workingHours: Full time, 35 hours per week including a mandatory...


  • Hammersmith, United Kingdom Women's Pioneer Housing Full time

    Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office...


  • Hammersmith, United Kingdom Essential Employment Full time

    Customer Resolutions Officer needed in West London The hourly rate is £21.48ph PAYE This is a temporary role The reference number is: HAF-004911 They will be providing information to the corporate complaints service relating to Freedom of Information enquiries, Ombudsman cases and Subject Access Requests in accordance with policy and procedures. They...


  • Hammersmith, United Kingdom Centrepoint Full time

    **Contract**: Permanent, Full Time (37.5 hours per week) **Salary**: £28,980 per annum **Closing Date: 3rd November 2024** **Interviews will be held w/c 11th November 2024** Centrepoint, the UK’s leading youth homelessness charity, is looking for a Support & Progression Officer to join our Weltje team based in Hammersmith and Fulham. **About us** We...


  • Hammersmith, United Kingdom Hammersmith & Fulham Council Full time

    At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on. We are seeking to recruit to the post of Temporary...

  • Warrant Officer

    3 days ago


    Hammersmith, United Kingdom Engage Services Full time

    **Self Employed Resolution Warrant Officer,** **Covering LOCATION** **We are expanding our self-employed field based operations team!** Here at Engage (part of Marston Holdings Group) we offer high quality field services to a range of blue-chip organisations in the utility and public sectors. To ensure our continued success we believe in the people who...

  • Office Coordinator

    2 weeks ago


    Hammersmith, United Kingdom Hyperoptic Full time

    **Location: London** - Competitive salary plus bonus - 25 days' paid holiday increasing each year - Extra days off for your birthday, moving home or wedding/civil partnership - Private medical Insurance - Life assurance - Retail offers — discounts from hundreds of recognisable brands - Cycle-to-work scheme - Free Hyperoptic broadband if you live in a...

  • Office Coordinator

    1 week ago


    Hammersmith, United Kingdom Cherry Pick People Full time

    Office Coordinator Prime Central London Up to £27,000 plus benefits Office Coordinator company profile: They pride themselves on excellence and demand the very best from their staff. Therefore, they are on the lookout for the most talented individuals within the industry when it comes to adding to their impressive team. If you want to work with the best,...