Customer Support

3 days ago

Guildford, United Kingdom NetXL Ltd Full time

**Customer Support - Tech Whizz**

We’re looking for a committed, attentive and hard working Customer Support Guru to join our knowledgeable & passionate team. This role is ideal for someone who thrives on solving technical challenges and has an interest in helping customers with their networking, WiFi, smart automation, and VoIP systems.

As a key player in our customer-centric organisation, you'll be the go-to expert for all things tech, ensuring our customers receive top-notch support. We use cutting edge technology across our operations to maximise efficiency, enabling us to deliver the best products with the best service at the best price.

**Essential Attributes**:

- A very good communicator
- Perform well under pressure
- Excellent attention to detail
- A passion for learning and staying ahead of the curve in networking, WiFi, smart automation, and VoIP technologies
- A proactive attitude with a desire to go the extra mile for customers

We have a fun, collaborative and dynamic culture in the office, while we strive to keep all of our customers and staff happy. We’ve grown to a £15m turnover business in a few short years, selling leading tech brands from our central Guildford office & warehouses location. We have a very talented team, working in an entrepreneurial, dynamic environment to dream of; we always run before we can walk

If you’re a technical enthusiast with a strong interest in networking, smart automation, and VoIP, and you’re ready to make a significant impact in a rapidly growing company, take a look at our website and APPLY NOW

Pay: £20,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Store discount

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: customer-support-whizz

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