Apprentice - Facilities Management

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Marshall has been training apprentices for over 100 years and we are committed to the development of future talent. If you want the opportunity to become part of this exciting business and help to shape its future, then this apprenticeship programme is for you.

Not only will you receive fully funded qualifications you will get real-world, hands-on experience of working in a aerospace business and airport environment supporting the delivery teams with a professional, safe working environment.

As a Facilities Management Supervisor, you will be expected to develop the knowledge required to manage the working environment for an organisation’s employees and services within industrial and commercial buildings.

Duties of an Apprentice Facilities Management Supervisor:

- Attend and engage with training, including exams and 1-2-1 meetings with your tutors/assessors
- Manage your time effectively to complete all coursework, assignments and exams required to achieve the apprenticeship
- Reflect on your own practice and experiences and take any feedback onboard
- Take responsibility for own development of skills and knowledge
- Facilities Management within the context of the organisation (Hard Facilities Management, Soft Facilities Management, Total or Integrated Facilities Management)
- Management of Health and Safety in accordance with employing organisation and client/customer requirements for the facilities management service they are supervising
- Developing relationships in the workplace with colleagues from own employing organisation and with employees of the customer/client to achieve Service level agreements
- Develop and implement risk assessment plans in accordance with the requirements for the facilities management service they are supervising
- Monitor the costs of the facilities management service to ensure the budget is not exceeded
- Resolve customer service queries and issues in accordance with contractual requirements; monitor customer service issues in order to prevent re-occurrence
- Solve day to day problems to ensure the facilities management service meets its service targets and contractual requirements
- Manage the day-to-day performance of staff and contribute to their development

The Apprenticeship

Your apprenticeship will be delivered by one of our partner training providers under the supervision of the Marshall Skills Academy. As an Apprentice - Facilities Management Supervisor working in our property business you will be following the Level 3 Facilities Management Supervisor Apprenticeship Standard. More information on this standard can be found on the institute for apprenticeships website. During this 18 month programme you will work towards achieving your apprenticeship and becoming an associate member for the Institute of Workplace and Facilities Management (IWFM). There is future potential to develop and take on more senior roles as well as starting you on a pathway to become a Certified Facilities Manager by the IWFM.

You will work towards developing the knowledge, skills and behaviours required through a range of on the job learning and meetings with your assessor. Not only will you develop your technical skills you will also have the opportunity to develop the behaviours needed to set the foundation for your future career. You will be supported every step of the way by our instructors, mentors, line managers and fellow apprentices.

What are we looking for?
- Motivation for Marshall and the area of facilities management
- Motivation to complete an apprenticeship - learn on the job
- Ability to work in a team
- Good communication and interpersonal skills
- Ability to problem solve
- Integrity and ability to take responsibility
- Resilient and copes well with change
- Innovative and able to think of new ideas

Entry requirements
- You will need to have GCSE’s in Maths and English or equivalent
- In order to receive apprenticeship funding you must have the right to work in the UK and meet residency eligibility requirements
- You must successfully pass all required medical and security checks if you are offered a place on the apprenticeship programme

How to apply

Why do you want to start a career in this area (e.g. engineering, health & safety, aircraft maintenance) and what interests you about an apprenticeship? (250 words max)

What interests you about Marshall and the work that we do? (250 words max)

We will not pretend it’s an easy option - we will challenge you in every way. But, nothing worth having comes easy. If you think you’ve got what it takes then we would love you to hear from you.

Marshall Group is an Equal Opportunity Employer

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