Reception Apprentice

**Location**: Cambridge

**Contract**: 18-month Fixed Term Apprenticeship

**Training Provider**: Cambridge Regional College

**Qualification**: Customer Service Level 2 Apprenticeship

Join a World-Leading Research Institute and Elevate Your Career

Are you ready to launch your career in a dynamic, supportive, and inspiring environment? The VPD-Heart & Lung Research Institute is seeking a motivated and enthusiastic Reception Apprentice to join our Building Services Team at the state-of-the-art Victor Phillip Dahdaleh Heart & Lung Research Institute (VPD-HLRI).

Opened in April 2022, the VPD-HLRI is at the forefront of global research, bringing together the NHS, academia, industry, and charities to tackle cardiovascular and respiratory diseases - some of the world's biggest health challenges. Our institute is home to around 450 staff, cutting-edge laboratories, a Clinical Research Facility (CRF), modern office spaces, and a variety of seminar and conference rooms.

**The Role** As a Reception Apprentice, you will be a key part of our front-of-house team, providing a friendly and professional welcome to visitors, staff, and collaborators. Working alongside experienced colleagues, you will gain hands-on experience and develop essential skills while studying towards a nationally recognised qualification.

**What we're looking for** - **Skills**: Basic computer literacy (Word, Excel, Outlook), strong organisation, communication, and time management skills - **Attributes**: Excellent attention to detail, willingness to learn and take responsibility for your own development, ability to follow instructions and work as part of a team

**What we offer** - **Practical Experience**: Work alongside experienced staff in a world-class research environment - **Professional Development**: Full support and training from the department and regular workplace visits from your dedicated Assessor - **Career Progression**: Gain a Customer Service Level 2 apprenticeship and valuable experience to kickstart your career

**How to apply**

Applications for this apprenticeship are managed by our training provider, Cambridge Regional College. If you are passionate about customer service and eager to contribute to improving cardiovascular and lung health for everyone, we want to hear from you

Fixed-term: 18 months.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

**Key information**:
**Department/location**:
Department of Medicine

**Salary**:
£20,058

**Reference**:
RC46996

**Category**:
Assistant staff

**Date published**:
21 August 2025

**Closing date**:
15 September 2025