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Sales & Project Administrator

2 weeks ago

Wimborne, United Kingdom FRD Designers & Makers Ltd Full time

FRD Designers & Makers Ltd are a team of craftsmen, designers and engineers producing unique bespoke, sculptural and product range furniture and lighting. We have a position available as a Sales and Project Administrator providing support to the Sales and Operations team.

The role is Full Time/Permanent to be based at our office in Wimborne St Giles, Dorset - Monday to Thursday, 7:30am to 5pm with a one hour unpaid lunchbreak and Friday 8am - 12pm.

**Main Duties include**:

- Answering telephone calls
- Maintaining client accounts to ensure the order process through to delivery runs smoothly to meet high expectation
- Producing quote packs
- Track enquiries through the sales pipeline
- Process purchase orders and produce SOP (sales order packs)
- Arrange paperwork for sales meetings
- Send out advance payment requests and order confirmations
- Enter staff timesheets accurately and in a timely manner
- Assist the Operations Manager with production schedule when requested
- Updating schedule with potential and new sales orders when requested
- Raising pro forma triggers according to delivery requirements
- Admin support for the Management team
- Sending out samples to clients for the Design team
- General Office Duties
- List is not exhaustive
- Excellent skills in administration
- A customer focused attitude with the ability to make the client feel that nothing is too much
- Confident with IT packages and PC skills - proficient in Microsoft Office and ideally Sage Accounts
- Excellent communication skills and understanding the needs of the Client
- Build and maintain relationships with new and existing customers
- Enthusiastic, confident and highly and motivated with the drive to achieve, as there is potential to develop within the business
- Background in Design or Sales would be welcome but not a pre requisite

**Job Type**: Full time, Permanent

**Salary**: Up to £12.00 per hour initially but with the ability to improve dependant on performance

**Job Types**: Full-time, Permanent

**Salary**: Up to £12.00 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Sales Administration: 5 years (required)

Work Location: One location