Internal Sales and Support
2 days ago
Previous experience essential
Industry experience preferable
**Main Duties**:
To develop a detailed knowledge of the product to be sold, pro-actively seeking new business opportunities via phone, internet and other media’s
To cold-call prospective customers to achieve new sales and build relationships.
To develop relationships and manage existing accounts.
The ability to upsell our products to existing accounts
To deal with incoming telephone calls, answering customer enquiries and providing an excellent customer service.
To process orders, gather and record all customer information accurately and effectively.
Ability to work effectively under pressure and to key performance indicators (KPI’s)
Provides customers with relevant product information and technical advice
Advises customers on appropriate product selection, availability and delivery
Determines selling prices and margins
Generates Sales Order on Sage 200 and copies customer by E-mail
Upsells other company products as appropriate
Advises customers on appropriate related necessary equipment which the customer may need
Obtains customer’s PO prior to dispatching equipment
Checks on stock levels and prices
Advises Order Purchasing Manager re stocks required to fulfil order
Co-ordinate the follow-up on existing leads and generate and develop new leads in an effective and structured manner
Provide back-up sales support to field reps, liaise with existing clients and deal with initial customer enquiries
Assist with after-sales queries and investigate customer complaints ensuring any issues are resolved to the customer’s satisfaction
Any other reasonable duties which are within the employee’s competencies
Work remotely
- No
Pay: From £24,454.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- B2B sales: 1 year (preferred)
Work Location: In person
Application deadline: 31/07/2025
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