Internal Sales Supervisor

11 hours ago

Belfast, United Kingdom SIG Ireland Full time

**OVERALL PURPOSE OF THE JOB**

The role of the Internal Sales Supervisor is to manage the day-to-day operation of the internal sales function in the most cost efficient and customer focused manner while being fully compliant with all relevant legislation, regulation and in line with company policy and procedures.

To ensure a high level of customer service is provided to our customers and manage productivity within the parameters of Health & Safety and Quality.

**KEY RESPONSIBILITIES**
- Responsibility for internal sales administration.
- Develop and manage a strong, focused internal sales team.
- Ensure high performance levels for internal sales colleagues.
- Ensure training is up to date in relation to product and procedural knowledge.
- Engage in risk management assessments with group H&S.
- Responsible for the implementation of company policies and procedures in relation to performance management, H&S, SOP’s and SLA’s.
- Co-ordinate with procurement, transport and warehouse teams to implement SOP’s for outgoing deliveries, as well as communication protocols.
- Implement agreed SLA’s internally with purchasing and transport colleagues and with the external sales team and SIG customers.
- Ensure regular colleague engagement and feedback.
- Manage the flow of information to external sales in relation to project or pricing enquiries.
- Ensure administration of invoicing, crediting, filing, scanning, and general admin is kept up to date.
- Manage sales targets internally.
- Price list and catalogue maintenance.
- Ensure cash sale accounts are balanced in line with company policy.
- H&S considerations and weekly checks.
- Oversee the Belfast Trade Counter function.

**KNOWLEDGE REQUIREMENTS**
- Proven track record in customer service management experience, preferably within the construction product supply Industry.
- More than one year’s experience of managing a team in a fast-paced customer service / internal sales office environment.
- Knowledge of best customer service & administration practices.
- Proven experience of implementing high standards of Health and Safety.
- Good computer knowledge including Microsoft Excel.
- Self-motivating, good interpersonal skills.
- A proven track record of delivering results against KPI’s and targets.
- Strong customer focus and a commitment to providing a quality service.
- Good communication skills, with the ability to influence others to deliver results.
- Strong time management, organisation, and planning skills.
- Ability to support and motivate a team.
- Commitment to learn and develop new skills.

**PERFORMANCE MEASUREMENTS**
- Sales order input accuracy.
- Completion of cash sale processes.
- Quotation and project files up to date and in order.
- Customer service levels.
- Collect sales revenue.
- Internal sales efficiency KPIs.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Belfast, County Antrim: reliably commute or plan to relocate before starting work (required)

Work Location: One location

  • Internal Sales

    2 days ago

    Belfast, United Kingdom Black Fox Solutions Full time

    **Internal Sales** **East Belfast** **£25-30k (DOE)** Internal sales role with a leading engineering company! **The role**: - Processing orders and creating quotations - Stocktaking and ordering materials - Manual/ Computerised recording - Other ad hoc duties as required **About you**: - Previous sales experience - Good IT skills **If you'd love to...

  • Internal Sales

    12 hours ago

    Belfast, United Kingdom Blackfox Solutions Full time

    **Internal Sales Coordinator** **Co. Antrim** Join the sales team of a leading supplier of engineering products and solutions on a permanent basis! **Working within a technical sales team you will;** - Support sales teams throughout Ireland and UK - Deal with incoming inquiries - Prepare quotations - Administration of orders - Provide technical support -...

  • Junior Sales Associate

    6 days ago

    Belfast, United Kingdom Sovereign Sales Full time

    **Junior Sales Associate.** **This is an entry level role** **No experience is required for this role!** All you need is to have passion and heart for customer service! In Sovereign Sales, our main focus is to develop people and their skillsets. We also make sure that we develop people so that they realise their potential and capabilities. We are a...

  • Internal Sales Coordinator

    1 week ago

    Belfast, United Kingdom SIG Ireland Full time

    **JOB DESCRIPTION** **POSITION**:Internal Sales Coordinator **BUSINESS ENTITY**:SIG Ireland **REPORTING TO**:Operations Manager **LOCATION**:Belfast **OVERALL PURPOSE OF THE JOB** The main purpose of the position is to deal with incoming sales calls, process sales orders and enquiries. Assist customers at the trade counter and offer sales, product...

  • Internal Sales

    4 days ago

    Belfast, United Kingdom Black Fox Solutions Full time

    Internal Sales Belfast £24,000 + Com + benefits I am delighted to be working with a market leading and award-winning print and digital media company who are looking to recruit a driven sales person on a permanent basis!! Working Hours: 8-4pm or 9-5pm Monday - Friday! The Role: - Selling print, subscriptions and digital media services - Ability to...

  • Internal Sales Advisor

    1 week ago

    Belfast, United Kingdom Black Fox Solutions Full time

    **Internal Sales Advisor, Dunmurry, c£26k** We are working with a long-standing supplier into the engineering, manufacturing and construction markets to recruitment for their new **Internal Sales Advisor **to join them in Dunmurry and paying c£26,000 plus benefits. **In this busy role you will be working within a small team and supporting the development...

  • Internal Sales Executive

    1 week ago

    Belfast, United Kingdom Bela Recruitment Full time £24,000 - £30,000 per year

    Internal Sales Executive – Duncrue area, Belfast, Northern Ireland - £30,000 - £35,000.This would be perfect for anyone with previous Internal Sales & Customer Service experience, even people from a retail background such as Screwfix or Argos.There is NO OUTBOUND SALES, this is processing sales orders in a merchant.Immediate Interviews & Start Date...

  • Marketing Intern

    2 weeks ago

    Belfast, United Kingdom Bloom Sales Partners Full time

    We are looking for an enthusiastic Marketing Intern to join our marketing department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies. As a marketing intern, you will collaborate with our marketing and advertising team in all stages of marketing campaigns. Your...

  • Internal Sales Executive

    1 week ago

    Belfast, United Kingdom Bela Recruitment Full time

    Internal Sales Executive – Duncrue area, Belfast, Northern Ireland - £30,000 - £35,000.This would be perfect for anyone with previous Internal Sales & Customer Service experience. There is NO OUTBOUND SALES, this is taking calls from existing key accounts daily.Immediate Interviews & Start Date available - Send your cv and I will call you asap to...

  • Internal Sales Coordinator

    2 days ago

    Belfast, United Kingdom Black Fox Solutions Full time

    **Internal Sales Coordinator** **Co. Antrim** **£26-28k (DOE)** Internal Sales Coordinator role with a leading manufacturing company! Working Hours: 8.30 -5pm or 9-5.30pm Monday - Friday **The role**: - Processing sale orders and quotations - Manage key accounts and develop customer relationships - Lead generation from referrals - Identify new...