Experienced Telephone Customer Service Advisor

6 days ago


Blackpool, United Kingdom Gledhill (Groupe Atlantic) Full time

Any previous experience in a customer services, sales order processing or sales support role in a contact centre environment would be highly beneficial but is not essential as full training will be given. The hours of work for these roles are 40 hours per week plus availability for some weekend working.

**Key Responsibilities**
- Processing payments
- Taking and processing orders on the phone/on-line
- Supporting the Section Manager
- Supporting customers in case of problems
- General office ad-hoc tasks

**Skills & Experience Required**:

- Excellent telephone manner, written and spoken English
- Good listening skills
- Excellent IT skills
- Attention to detail and a systematic approach to work.
- A strongly pro-active and ‘can-do’ attitude with a clear enthusiasm for the role and strong desire to continuously develop and improve.
- Positive and professional attitude

**Job Types**: Full-time, Permanent

**Salary**: £21,840.00-£24,511.00 per year

**Benefits**:

- Employee discount
- Free parking
- Life insurance

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: RCSA423



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