Customer Relationship Assistant
1 week ago
**Flexible working - 1 day in the office and 4 days from home**
**YOUR ROLE**
**ABOUT US**
Founded in 2007 we’ve provided more than 22,000 entrepreneurs and leaders all over the UK and USA with online freelance executive assistants that they can hire by the hour. Time etc makes it easier than ever for entrepreneurs to get things done and it provides meaningful work to hundreds of people.
We have a fantastic team of 30 passionate, hard-working, and engaged people in the West Midlands who work flexibly, combining time spent together in the office with plenty of home-working.
We’re proud to have one of the highest employee engagement scores possible (as tested by Gallup) and a Glassdoor score of 4.7.
**DOES THIS SOUND LIKE YOU?**
- You're motivated by delivering great customer service
- You love helping people and solving problems
- You feel rewarded when the customer walks away happy
- You're a troubleshooter who loves investigating and fixing problems
- You’d like two days never to be the same
- You enjoy working towards goals/KPIs and deadline
- You get a kick out ticking stuff off your to-do list
- You love prioritising tasks and working within a busy team
- You're dependable and take ownership over everything you do
- You have a desire to learn and improve
- You like to go home every day feeling like you’ve actually achieved something
**OUR VALUES**
- **We Go Further**:We don’t do ‘good enough'. We do the very best for our clients and each other.
- **We're Smart**:We use technology to work smarter, not harder. We don’t ignore problems, we solve them.
- **We’re Entrepreneurial**:We think on our feet. We own what we do. We move quickly and fearlessly try new things.
- **We Do The Right Thing**:No one walks away unhappy. We put problems right, regardless of cost.
- **We’re In It Together**: It’s a team effort. We’re stronger together. We grow together.
**WHAT WE CAN OFFER YOU**:
- Starting salary £19-22K depending on experience
- Upwards pay reviews every 10 months
- Flexible working including work from home, office or both
- Performance coaching to help you be the best
- Fantastic progression and learning opportunities
- Your Birthday off, plus £25 to spend
- Holiday allowance that automatically increases over time
- Regular expert workshops and unlimited online courses
- Free Gym
- VIP Airport Lounge Access
- Free Spotify or Netflix
- Your own Executive Assistant
- Annual Personal Volunteering Day
- Pension Contributions
- Home-working package including desk, chair, and monitor
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00-£22,000.00 per year
**Benefits**:
- Casual dress
- Childcare
- Company events
- Discounted or free food
- Gym membership
- On-site parking
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Application question(s):
- Are you able to work from home 4 days a week and in our Birmingham office 1 a day week?
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