0-19 Assistant Practitioner

Cambridgeshire Community Services NHS Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
As part of the Healthy Child Programme, the Assistant Practitioner will work within the single point of access, this role will be predominantly offering advice and guidance via the telephone, over text message and via digital platform to support clients/service users, undertaking of initial assessments, delegation of cases within the team or transfer out to locality/specialist pathway, signposting or supporting onward referrals.
The Assistant Practitioner will be undertaking independent decision making regarding specific referrals in relation to the 6 high impact areas to improve outcomes for children, young people and families within Norfolk.
Be able to act autonomously.
To support the integrated 0-19 Healthy Child Programme (HCP) in providing an innovative and high-quality service in an environment that enhances child centred client care and promotes child and family wellbeing.
To support the assessment and review of clinical needs.
To work without direct supervision to support clients as part of the universal and targeted aspects of the service provision.
To liaise with colleagues within Just One Number to assist in the co-ordination and development of the service.
To develop specialist interest areas in order to enrich the knowledge and skills set within the Norfolk and Waveney Children & Young People’s Health Service.
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding - and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
Give advice and guidance to children, young people and families in Norfolk over the telephone, text message and video calls. This will also include giving advice and guidance to professionals including Schools, Nurseries and children’s social care.
As part of the Healthy Child Programme, the Assistant Practitioner will work within the single point of access, this role will be predominantly delivering clinical interventions via telephone, video call and digital clinics, ensuring a high standard of care.
To support localities to ensure that all relevant clinical skills are kept up to date, and to maintain effective working relationships and continuity of services. In supporting locality, this could be via the office or in face to face visits.
To be able to deliver the universal service within Just One Number, to gain confidence to support families with accessing self-care resources and developing self-efficacy.
To have the skills to promote the use of digital resources on Just One Norfolk website during all contacts with service users to enhance self-care skills for children, young people, and their families.
To have the skills to utilise virtual platforms in assessments, interventions, training, and networking to support effective practice and partnership working.
To support families through a range of methods including digital drop-in clinics, text message, virtual and phone contacts to assess the needs of children and their families.
To work as part of a multidisciplinary 0-19 team to identify the health needs of children and young people, their families and the community and contribute to developing a strategy to address individual identified needs as well as those needs within the community.
To promote people’s equality, diversity and rights.
To deliver care within the scope of their job role. Duties may include:

- Building on existing assessment of families’ needs and deliver evidenced based health advice without direct supervision.
- Receiving referrals and receiving and communicating complex information from health and social care staff.
- To decline referrals if not appropriate, using excellent negotiation skills and appropriate sign posting.
- Support to clients with more complex needs according to the Norfolk SEND offer.

To write clinical records in a concise, accurate and timely manner in line with Cambridgeshire Community Services record keeping policy.
To independently carry out specified assessment and intervention as planned and discussed with the clinical coordinator where required, using own initiative and experience to modify according to the clients needs.
To contribute to the care of all clients, ensuring safety and dignity at all times.
To be actively involved in the communication of complex information regarding client’s needs and any other useful information available to the Just One Number team and to escalate as appropriate with members of Just One Number team.
To liaise as appropriate with parents/carers, young people and other health, social or voluntary agencies.
To