Customer Relations Officer
2 weeks ago
Our client is a successful financial services firm that are hiring a Customer Relations Office in what is a role focussed around complaint handling. You will be an integral member of the complaints team and contribute towards ensuring customer relationsqueries are handled to best practice standards.
Key Responsibilities:
- Contribute to the direction and implementation of the Key Group Complaint Handling Procedures.
- Provide direct support, guidance and advice to the business with regard to any Customer Relations related queries.
- To appropriately investigate and respond to customer complaints in line with Company Complaint Handling Procedures.
- Contribute to ensuring that the Key Group meets all its regulatory obligations.
- Provide direct support, guidance and advice to the business with regard to any Customer Relations related queries.
- You will have demonstrable experience in a complaints capacity within an FCA regulated entity.
Able to work efficiently with integrity and to a high standard. You will be both positive and proactive in encouraging a customer focused culture.
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Customer Relations Executive
4 days ago
Preston, United Kingdom dnata Full timednata Travel Group, part of the Emirates Group, includes the brands of Gold Medal, Netflights, Travelbag and Travel Republic. We are now recruiting for a Customer Relations Executive to join us as our bright, modern office in Leyland. In this role you will be investigating and resolving issues customers encountered whilst on holiday. You’ll be looking...
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Customer Relations Consultant
2 weeks ago
Preston, United Kingdom Davies Full timeCustomer Relations ConsultantDepartment: Claims ManagementEmployment Type: Permanent - Full TimeLocation: PrestonDescriptionDavies are currently recruiting people who are passionate about excellent customer service and helping people in their time of need. We are looking for a Customer Relations Consultant to join our team in Stoke who will act as a central...
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Customer Relations Consultant
11 hours ago
Preston, United Kingdom Davies Full time**Description**: **Customer Relations Consultant** **Location**:Preston office - hybrid after probation - then 50% in the office and 50% remote per month **Hours**: 37.5 hours per week, Monday-Friday** Davies are currently recruiting people who are passionate about excellent customer service and helping people in their time of need. We are looking for a...
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Customer Relations Consultant
19 hours ago
Preston, Lancashire, United Kingdom Davies Full timeDepartment:Claims ManagementLocation:PrestonDescription**Customer Relations ConsultantLocation:**Preston office - hybrid after probation - then 50% in the office and 50% remote per monthHours:37.5 hours per week, Monday-FridayDavies are currently recruiting people who are passionate about excellent customer service and helping people in their time of need....
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Customer Relations Consultant
2 weeks ago
Preston, Lancashire, United Kingdom Davies Full time £25,000 - £55,000 per yearDepartment:Claims ManagementLocation:PrestonDescription**Customer Relations ConsultantLocation:**Preston office - hybrid after probation - then 50% in the office and 50% remote per monthHours:37.5 hours per week, Monday-FridayDavies are currently recruiting people who are passionate about excellent customer service and helping people in their time of need....
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Head of Customer Relations
2 days ago
Preston, United Kingdom dnata Full timednata Travel Group, part of the Emirates Group, includes the brands of Gold Medal, Netflights, Travelbag and Travel Republic. We are now recruiting for a Head of Customer Relations & Specialist Operations. This is a crucial role within the organisation, responsible for ensuring that customer needs and expectations are consistently met across the dnata UK...
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Customer Relations Administrator
1 week ago
Preston, United Kingdom Davies Full time**Description**: **Customer Relations Administrator - 12 Months FTC Maternity Cover** Location: Preston Position: 12 months Fixed Term Hours: 37.5 hours per week Monday - Friday (rotational shift 8:00am, 08:30am or 9:00am starts) **Provisional start date - 5th of May 2025** **What will your day look like**: - Communicating professionally with a variety of...
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Customer Relations Administrator
1 week ago
Preston, United Kingdom Davies Full time**Description**: **What will your day look like**: - Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country - Assessing and acknowledging all data or information requests as appropriate - Efficiently handling client and policyholder queries, whilst following standard procedures -...
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Hybrid Customer Relations
2 weeks ago
Preston, United Kingdom Davies Full timeA customer service company in Preston seeks a Customer Relations Consultant to manage complaints and provide excellent service. The role involves investigating customer issues and working with other teams for resolution. The ideal candidate should have strong written communication skills and be calm under pressure. Offers a hybrid working model and various...
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Customer Liaison Officer
2 weeks ago
Preston, United Kingdom Community Gateway Association Full time**Customer Liaison Officer** **37 hours per week,**based at our gorgeous dockside offices**in Preston** **£29,100.46 per annum** **What will you be doing in this role?** As a Customer Liaison Officer, you will be a crucial link between our tenants and the teams delivering our repairs and improvement works. You will work closely with our tenants to agree...