Service Delivery Coordinator

4 days ago


London, United Kingdom James Chase Full time

James Chase is currently looking for a Service Delivery Coordinator to join an award-winning Enterprise Database Management specialist that delivers innovative support, managed services & consulting for SQL Server, Oracle and Multi-Cloud technology.

This role will involve a variety of tasks but will be primarily focused on Service Administration, Customer projects, Reporting and Liaison.

You will manage and monitor workloads for the Managed Service teams, which resolve customer incidents, deliver managed services and customer projects. You will be required to manage workloads, and prioritise work across the teams, in collaboration with theDBA Team Leads, and Service Delivery Manager.
- This role will be attached to one of the company's four UK offices, however you would only need to visit the office occasionally if you are not in commutable distance, and this can therefore be fully remote if preferred._

**Requirements**:

- Minimum of 2 years' experience in Service Delivery
- Solid understanding of ITIL and Service Management
- Track record in the coordination of teams and personnel
- Track record of delivering in technological environments
- Strong communication skills and ability to troubleshoot issues
- Passion for Service Delivery and Customer Engagement

If this sounds like you, please apply
- Should you possess the correct skills and experience for this position, we will be in touch with you within 7 days of the receipt of your CV. Should you not hear from us within this time frame, you have not been successful on this occasion. We wish youevery success in your search for suitable employment_



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