Estates Coordinator

**Purpose of the role**:
This role offers an exciting opportunity to play a vital part in shaping the future of ZSL’s world-renowned sites at Regent’s Park and Whipsnade Zoo. As a key member of the Estate Transformation team, you will provide essential administrative, communication, and coordination support across capital projects, facilities, and estate management. Your work will directly contribute to creating and maintaining exceptional spaces that support our mission to save wildlife and inspire people to protect the natural world.

The post holder will be primarily based at our Regent’s Park office at least three days a week (with flexibility for more during peak project periods) and will also support operational meetings at Whipsnade Zoo on a semi-regular basis, helping to ensure that both of our iconic zoos continue to deliver outstanding visitor experiences and world-class animal care.

**Key responsibilities**:

- **Project & Programme Coordination**: Provide administrative and coordination support to the team through cross-departmental and cross-site monitoring and coordination of projects and programmes.
- **Executive & Team Support**: Support the Director of Estates Transformation and Senior Management Team with the preparation of agendas, minute-taking, meeting coordination, basic financial management (i.e. raising purchase orders, filing invoices etc), and other similar administration tasks.
- **Data & Systems Management**:Responsible for department database and the Computer-Aided Facilities Management (CAFM) system, including the updates and maintenance of data-entry, ensuring accuracy and timely inputting and reporting.
- **Document Management**:Implement a document management system to support consistency across the department and ensure current and historic project, design and survey data is accessible.
- **Reporting & Audit Preparation**: Support the preparation of key documents for audits and monthly reports.

**About You**:

- Previous experience in working and supporting large teams in an administrative or coordination focussed role.
- Proven experience in undertaking agenda preparation, minute taking, report preparation and similar administrative tasks.
- Previous experience of document management
- Good skills in using MS office packages, specifically Powerpoint, Outlook and Excel.
- Excellent communication and internal customer service skills.
- Please note: Interviews will be held week commencing 29th September 2025.

**About Us**:
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.

**What do we offer?**

At ZSL, we are proud of our approach to employee benefits. Our benefits include:

- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working - talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays - 25 days annual leave allowance, plus UK bank holidays
- Wellbeing - access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance - eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets - annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies - we offer enhanced maternity, paternity, and adoption packages