Completions Officer

Completions Officer About Landbay We are an award-winning mortgage platform, created for our customers, designing better ways to buy-to-let. Our vision is to become the ‘go-to’ funding partner in the private rental sector. At Landbay, we focus on the customer. And we bring together the best people and partners, leveraging our data, technology and market expertise - to give people what they really need. Join Landbay and you’ll be part of a growing, ambitious and supportive team, where everyone is encouraged to contribute, regardless of age or experience. Our team, our community, and the wider world matters to us, as much as the work we do. We’re building a company we love, and we hope you’ll love it too. For more information about Landbay please visit our website: https://landbay.co.uk/about-us The role 12 months experience as a Junior Underwriter or Completions Officer within the fast - moving buy to let lender market with a proven track record that is commensurate with your experience. Liaise with Underwriters and New Business Team on any completion queries i.e. COT received, completion call transfers, updates to all parties Communicate with Intermediaries, valuers or Solicitor enquiries by email or telephone, liaising with the New Business Team & Loans Underwriters as appropriate. Reviewing legal correspondence from solicitors, providing responses where possible and referring queries to the underwriter or valuer if appropriate Pursue outstanding documents ensuring offer conditions are satisfied before authorising release of funds. Initiate pipeline management - advising conveyancers/underwriters when an application nears the end of its offer eligibility or valuation period or when a valuation nears expiry. Capability of meeting service level agreements and maintaining excellent customer service Authenticate the Certificate of Title to ensure details provided from the panel of solicitors are accurate and adequate to proceed to completion. Utilising the Solicitors Query Guide, Lenders Handbook, Risk Assessment and other resources where necessary before making a well-judged decision. Showing confidence in your decision making when either rejecting/accepting a COT and calling the Solicitors before rejecting the COT. Dealing with various other ad hoc duties that help to assist the Completions Team to ensure a smooth day to day running. Processing of Certificates of Titles (COTs) to ensure compliance with all loan offer conditions prior to sign off by a senior team member. Desired Skills & Experience Essential Good communication skills. Fluency in spoken and written English is essential Good project and time management skills The ability to work in a fast-moving environment where priorities sometimes change. The ability to work under pressure to deadlines. You must be comfortable working to a brief, as a member of a team as well as on your own from your home environment. You must be committed and enthusiastic and flexible You must have a good working knowledge of MS Office Ability to make well-judged decisions and being confident in doing so. Proactiveness and use of initiative. A good sense of humour. Desired A future leader in the making whilst working in a collegiate environment The desire to succeed through collaborative commitment whilst also not being shy to want to stand out from the crowd from time to time. A self-confident communicator, team player with attention to detail and good time management Proven track record in similar department /business stream Working with databases Location & Logistics Position is based in Victoria, central London, reporting to a Completions Team Leader The Application Process If you are successful and shortlisted for the role, there will be a HR screening followed by a 2 stage interview process with team Company benefits Generous holiday entitlement Flexibility to work from home up to 3 days per week Generous pension scheme Health insurance Enhanced maternity / paternity leave Life Insurance Cycle-to-work scheme Regular Social events