Customer Account Administrator

2 days ago

Dungannon, United Kingdom McElroy Resourcing Full time

**Customer Account Admin**

Our client a leading engineering company who are locally known as an employer of choice are recruiting an experienced account administrator to join their growing team.

**Job Duties**
- Receive sales orders and liaise with the customer to clarify, agree and confirm their order details.
- Generate works orders to facilitate scheduling of purchased items.
- Generate and maintain accurate customer despatch documentation
- Process customer’s orders onto Sage
- Maintain open orders, ensure records are accurate and act upon these efficiently.
- Create and forward the weekly delivery schedule to the customers in preparation for the coming week.
- Liaise with the Production Supervisors to ensure they have the full production schedule information and communicate any priorities to them at daily Production Meetings.
- Monitor lead times and agree these with the Production Manager for all customers.
- Keep customers informed of any changes to the despatch schedule / delivery times as early as possible.
- Arrange with the Costing Engineer for updated pricing on any Engineering Change Orders (ECO’s) and communicate these through to the customer for confirmed agreement.
- Work collaboratively with the customer to resolve queries and meet changed or urgent needs.
- Co-ordinate transport arrangements for delivery of customer orders according to the agreed schedule, and notify the relevant authorities on any oversize loads.
- Record and communicate any customer issues and forward complaints to the Quality Team.
- Keep the Production Manager informed of schedule changes, stock shortages, customer queries etc.
- Actively participate in the conveyor improvement project to support the Production Manager to meet business targets.
- Any other duties, within reason and capability, as agreed with the Production Manager/Senior Managers

**Essential Criteria**
- Good level of secondary education including 5 passes at GCSE level A - D including Maths and English or equivalent
- At least 2 years recent customer service experience
- Demonstrated ability to form and maintain work

partnerships with customers
- Strong organisational, planning & time management skills
- Good communication skills, both oral and written
- Ability to make decisions and use own initiative
- Competent in use of Microsoft Office, particularly Microsoft Excel
- Highly attractive salary
- Variety in your working week
- Exposure to different projects
- Career progression
- Range of other employee benefits

**INDHP**

**Salary**: £23,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Dungannon, County Tyrone: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

  • Accounts Administrator

    6 days ago

    Dungannon, United Kingdom Black Fox Solutions Full time

    **Part-time Accounts Administrator** **Dungannon** **£21,000-£23,000 pro-rated for 19-25 hours** Black Fox Solutions are working with a company that specialises in the design, manufacture, and supply of engineering solutions for the recycling and material handling sectors. **Duties**: - Matching/reviewing of invoices to delivery notes. - Reconciliation...

  • Accounts and Administration Assistant

    2 days ago

    Dungannon, United Kingdom James Mackle Ltd Full time

    **Accounts & Administration Receptionist** **Location**: James Mackle Ltd 99 Collegelands, Moy **Salary**: £28,000 - £32,000 (depending on experience) **About Us**: James Mackle Ltd is a well-established and respected company based in Collegelands, Moy. We are proud of our strong reputation, commitment to quality, and the long-standing relationships we...

  • Accounts Administrator

    2 weeks ago

    Dungannon, United Kingdom Nixon McQuade Full time

    **Position: Accounts Administrator** **Location: Co. Tyrone** Nixon McQuade is proud to be working with an established manufacturing company based in Co. Tyrone to find a skilled Accounts Administrator to join their team. As the Accounts Administrator, you will play a crucial role in maintaining financial records, processing transactions, and supporting...

  • Accounts Administrator

    1 week ago

    Dungannon, United Kingdom PMCK Ltd Full time

    Due to continued growth, PMCK Ltd have an immediate requirement for a highly motivated, confident Accounts Administrator to join our busy accounts team based in Dungannon. **Job overview**: To be responsible for all aspects of Credit Control, raising Sales Invoicing, orders and credit notes. - The maintenance of 2 Debtors Ledgers. Responsible for allocating...

  • Accounts Administrator

    2 days ago

    Dungannon, United Kingdom PMCK Ltd Full time

    Due to continued growth, PMCK Ltd have an immediate requirement for a highly motivated, confident Accounts Administrator to join our busy accounts team based in Dungannon. **Job overview**: To be responsible for all aspects of Credit Control, raising Sales Invoicing, orders and credit notes. - The maintenance of 2 Debtors Ledgers. Responsible for allocating...

  • Administrator

    6 days ago

    Dungannon, United Kingdom Westland Horticulture Ltd Full time

    Administrator **Location**: Granville Industrial Estate Dungannon, Co. Tyrone, Northern Ireland **Main Duties**: - Process supplier invoices and credit notes in a timely and accurate manner. - Match invoices to purchase orders and delivery notes to ensure accuracy. - Reconcile supplier statements and resolve any discrepancies promptly. - Prepare and...

  • Accounts and Administration Assistant

    6 days ago

    Dungannon BT SW, United Kingdom JAMES MACKLE LTD Full time £28,000 - £32,000 per year

    Accounts & Administration ReceptionistLocation: James Mackle Ltd 99 Collegelands, MoySalary: £28,000 – £32,000 (depending on experience)About Us:James Mackle Ltd is a well-established and respected company based in Collegelands, Moy. We are proud of our strong reputation, commitment to quality, and the long-standing relationships we have built with our...

  • Customer Service Administrator

    2 days ago

    Dungannon, United Kingdom Brook Street Full time

    Brook Street (UK) Limited is delighted to be working on behalf of our Dungannon based client to recruit a Customer Service Administrator to join their expanding business. This is an excellent chance to join well know business with excellent prospects, applicants for the role must have excellent customer service experience. Key Duties & Responsibilities -...

  • Office Administrator

    2 weeks ago

    Dungannon, United Kingdom McElroy Resourcing Full time

    **Office Administrator** Our client a well-established engineering company located in Tyrone are in search of an **Office Administrator** to join their team. **Main Responsibilities**: - Answer the telephone, redirect calls, and provide a courteous service to all callers - Support team members with heavy workloads and complete delegated tasks to a high...

  • Junior Accounts Assistant

    2 weeks ago

    Dungannon, United Kingdom Nixon McQuade Full time

    **Nixon McQuade** are proud to collaborate with a prominent business in **Dungannon** to find a motivated **Junior Accounts Assistant** to join their finance team. **Responsibilities**: - Assist in the daily maintenance of financial records, including data entry and bookkeeping. - Process invoices, payments, and receipts accurately and efficiently. -...