Environmental Health Administrative Officer

**About The Role**:
North Norfolk is a fantastic place to live, work and visit - covering over 360 sq miles of coastal and rural environment, with a population of over 100,000 people living in 120 distinct communities, our District is one of England’s top holiday destinations and a place where people positively choose to live.

You would work on a hybrid basis, at least 2 days in the Cromer office, with flexibility to work at home on the other days, in line with the needs of the service.

You will liaise with other departments, such as: Customer Services, Income, Environmental Protection and external agencies, such as approved testing stations, DVLA, DBS service providers and medical practitioners to investigate service issues. You will prepare legal notices, licence documents and statements of evidence as appropriate.

You may be asked to support other teams within the wider Environmental and Leisure service, using your system and service skills, to ensure effective service delivery.

You will always promote best practice, in line with relevant local and national policies.

**About You**:
To be successful in this role you will need to be organised, methodical and have a flexible approach. You will be helpful and considerate and have the ability to work independently or as part of a team.

You will have good communication skills; being tactful, diplomatic and able to maintain confidentiality.

You'll be a competent typist and trained in the use of Microsoft Office software, including Word, Outlook and Excel.

Experience of administrative duties in a busy environment is essential, including dealing with customers and providing advice both in face and on the telephone.

A minimum standard of education beyond level 2 is essential for this role.

Applications for part time hours would be considered.

Interviews will be held on 14 February 2025.

**About Us**:
We're committed to promoting equality of opportunity for the people and communities of North Norfolk. We respect and value difference in our district and across our workforce, and we want everyone to feel included and able to play their part in making North Norfolk a great place to live, learn, work and visit.

Our coast and environment are really important to us. We recognise that North Norfolk faces a very real threat from climate change and as such the Council has declared a climate emergency. A Net Zero strategy has been developed to support our ambitions and all staff have a role to play in meeting our carbon reduction targets.

As one of the largest employers in the district, we offer a number of benefits that are open to all employees. We have a supportive culture of enabling our people to learn and grow through attending courses, e-learning, and their day to day job roles. Our office in Cromer is modern and light with onsite lunchtime catering, and free onsite parking.

We have an active health and well-being group, mental health first aiders, employee assistant program, employee discounts portal, and salary sacrifice schemes (bikes, home electricals and EV car leasing).

We have a great forum for communication through regular updates from Directors and Chief Executive, and a working relationship with Unison, our onsite recognised union.

Most people that work for North Norfolk District Council can enjoy a great work life balance, as part of our hybrid approach to work. If your role supports hybrid working, and we've shown you all that we need to for your job role, all we ask is that you have a stable and reliable internet connection.

You’ll enjoy 25 days holiday per year plus bank holidays, and when you’ve been with us for five years, this increases to 30 days (assuming the role is full time). We provide access to a great pension scheme, based on your local authority career average earnings.