Endoscopy Booking Officer

7 days ago

Yeovil, United Kingdom Somerset NHS Foundation Trust (YDH) Full time

This is a flexible role within DCUK as the service develops the post holder will be expected to be flexible across DCUK specialties for booking and cover reception areas when required. The initial role will cover Ophthalmology theatre list bookings and 10hrs per week bowel screening work.

Under the guidance of DCUK booking officers will liaise with Consultants and their teams to ensure patients receive timely and appropriate appointments according to their care pathway, national and local targets and the Trust Patient Access Policy.

The booking officers will be the first point of contact for patients and service users providing an in depth knowledge of outpatient scheduling procedures for their speciality for Yeovil District Hospital and Community Hospitals.

The booking officers will provide a full and comprehensive administrative service working closely with DCUK staff to ensure appropriate use of DCUK theatre sessions at both YDH and the Yeatman.

An exciting opportunity has opened within the Endoscopy department we are looking for a dynamic keen team player to join their booking team, you will be part of an extremely busy department within day surgery.

If you are energetic, methodical, computer literate, proactive, able to cope with new challenging priorities and preferably with some NHS experience then we would like to hear from you. Are you an enthusiastic administrator with the ability to work as part of a team? If so, we would love to hear from you

**To be successful in this role**:

- You will have excellent written and communication skills
- You will have a good telephone manner
- You will have sound organisational skills
- You will be able to work both in a team environment and autonomously

This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue a career within the NHS.

This is a full time position, 37.5 hours per week.

Yeovil Hospital is an ambitious and friendly Trust that is extremely proud to provide acute care for a population of more than 225,000 people in South Somerset, North and West Dorset and parts of Mendip. The hospital has 345 beds, a busy Emergency Department, a variety of outpatient and diagnostics services, and a private patients’ wing which offers a personal service in state-of-the-art clinical facilities, with all profits being invested back into NHS healthcare.

Yeovil Hospital’s iCARE model, which has established the principles of exemplary patient care, patient and employee experience, has attracted national interest and is embedded in everything we do, following our vision to care for our patients as if they are one of our family. The Trust’s shared vision has led to our staff rating Yeovil Hospital the best in England for employee health and wellbeing for the third year running in the annual NHS staff survey 2020.

**Benefits of working for us**:

- Working for a Trust voted 1stfor Health and Well-being across the UK (NHS staff survey)
- Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
- Discounts for local and national retailers
- Dedicated well-being services for all employees
- Flexible working where possible

For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.

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