Patient Administrator

Brand New Endoscopy Service Opening January 2026 37.5 hours per week | 4 days across Monday - Sunday | 8am - 6pm shifts We're excited to launch a brand new Endoscopy service in Yeovil and are looking for a Patient Administrator to join our team on a full-time basis. As a Patient Administrator at InHealth, you'll play a key role in delivering a professional, patient-focused experience throughout the diagnostic journey. Working closely with clinical colleagues in a fast-paced environment, you'll also provide essential administrative support to ensure smooth and efficient service delivery. Main duties of the job What You'll Be Doing: Welcoming patients and coordinating their journey from arrival to departureHandling telephone and face-to-face enquiries promptly and professionally Booking clinically validated appointments based on priority and system protocols Managing and distributing imaging data and reports in line with clinical and contractual timelines Supporting month-end administrative processes for the management team Ensuring accurate and timely invoicing, payment collection, and banking Job summary Patient Administrator - Full Time Brand New Endoscopy Service Opening January 2026 Yeovil District Hospital, Higher Kingston, Yeovil, BA21 4AT 37.5 hours per week | 4 days across Monday - Sunday | 8am - 6pm shifts We're excited to launch a brand new Endoscopy service in Yeovil and are looking for a Patient Administrator to join our team on a full-time basis. As a Patient Administrator at InHealth, you'll play a key role in delivering a professional, patient-focused experience throughout the diagnostic journey. Working closely with clinical colleagues in a fast-paced environment, you'll also provide essential administrative support to ensure smooth and efficient service delivery. Main duties of the job What You'll Be Doing: Welcoming patients and coordinating their journey from arrival to departure Handling telephone and face-to-face enquiries promptly and professionally Booking clinically validated appointments based on priority and system protocols Managing and distributing imaging data and reports in line with clinical and contractual timelines Supporting month-end administrative processes for the management team Ensuring accurate and timely invoicing, payment collection, and banking What We’re Looking For: Experience in a customer or patient-facing role Confident using Microsoft Office and other IT systems Excellent communication skills both written and verbal Ability to work independently and collaboratively within a multi-skilled team About us InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users. As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues. Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate. Job description Job responsibilities Patient Administrator Full Time Brand New Endoscopy Service Opening January 2026 Yeovil District Hospital, Higher Kingston, Yeovil, BA21 4AT 37.5 hours per week | 4 days across MondaySunday | 8am6pm shifts We're excited to launch a brand new Endoscopy service in Yeovil and are looking for a Patient Administrator to join our team on a full-time basis. As a Patient Administrator at InHealth, you'll play a key role in delivering a professional, patient-focused experience throughout the diagnostic journey. Working closely with clinical colleagues in a fast-paced environment, you'll also provide essential administrative support to ensure smooth and efficient service delivery. What You’ll Be Doing: Welcoming patients and coordinating their journey from arrival to departure Handling telephone and face-to-face enquiries promptly and professionally Booking clinically validated appointments based on priority and system protocols Managing and distributing imaging data and reports in line with clinical and contractual timelines Supporting month-end administrative processes for the management team Ensuring accurate and timely invoicing, payment collection, and banking What We’re Looking For: Experience in a customer or patient-facing role Confident using Microsoft Office and other IT systems Excellent communication skills both written and verbal Ability to work independently and collaboratively within a multi-skilled team Person Specification Qualifications Essential . Desirable . Experience Essential . Desirable . Additional Criteria Essential . Desirable . Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name InHealth Group Address Yeovil District Hospital Higher Kingston YEOVIL BA21 4AT Employer's website https://www.inhealthgroup.com/ (Opens in a new tab) #J-18808-Ljbffr