Home Ownership Officer

2 weeks ago

Lewisham, United Kingdom Fox Morris Group Full time

HYBRID WORKING

Fox Morris are working with Lewisham Council in relations to finding a Home Ownership Officer to start work ASAP

**Responsibilities**
- Proactively manage a variety of RTB and home ownership functions within procedural & legislative deadlines.
- Have a thorough knowledge and understanding of RTB / Collection / Service Charge legislation and communicate this clearly and precisely to others in writing, interview and telephone
- Build good working relationships with the local Tenant and Residents’ Associations. Attend out of hours meetings as required.
- Respond to correspondence and complaints and provide drafts for member’s enquiries.
- Identify and record details of vulnerable residents, signpost residents for support as required.
- Ensure safeguarding concerns are acted on immediately and in compliance with the safeguarding procedure.
- Investigate complex cases, work collaboratively with other departments, partners and stakeholders to ensure multi agency responses to complex cases and carry out home / estate visits / inspections in a lone working capacity as required.
- Take legal action as necessary. Ensure all legal paperwork is completed to a high standard. Attend court hearings (including tribunal & mediation), representing the organisation positively at all times.
- Keep up to date with all relevant legislation and good practice issues relating to the role.

You will be required to work Monday-Friday (9:00-5:00pm). This is based on a 6 month contract and the pay negotiable.

**Benefits of working with Fox Morris Group**

Referral Benefit Scheme.
- Free compliance (DBS, training etc.)
- Single point of contact consultant.
- 24h support.
- Regular communication updates.

If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV.

**Job Type**: Temporary contract
Contract length: 6 months

Pay: £20.59-£26.44 per hour

**Experience**:

- Home Ownership Officer/Leasehold Officer: 1 year (required)
- Right To Buy: 1 year (required)
- Borough Of/Councils/Council/Local Authority: 1 year (required)

Work Location: In person

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