Customer Service Advisor

7 days ago

Newcastle upon Tyne, United Kingdom Hello Student Management Limited Full time

Are you an experienced Customer Service Advisor who relishes in making a great first impression? Do you have experience in sales or increasing revenue? Have you worked in Purpose Built Student Accommodation or a similar setting? If the answer is yes then we’d love to hear from you.

**The role**

As a Customer Service Advisor you will be responsible for high levels of customer service and satisfaction and ensuring any issues raised by our customers is resolved in an efficient manner following internal policies and procedures. Managing all Customer related queries and following up on any bookings.

**Qualifications and Experience**

Previous Customer Service and Sales experience in a same or similar role i.e. Purpose Built Student Accommodation (PBSA), Hospitality, Leisure, Sales setting is desirable.

**About us**

At Hello Student our properties are some of the best in the market and our friendly and approachable colleagues get to know our students, so that we provide a more personal service.

This Hello Student approach - combined with the smaller size and individual character of our buildings - helps to build a strong sense of community, encouraging students to stay with us in future years. In short, we offer our students, “homes, not halls”.

We’ve almost 100 purpose built student accommodation buildings, located in 29 cities in the UK. Over 9,000 students live with us and this is growing as we expand.

Our buildings are in exceptional locations, often with great character and individuality. We choose sites close to the universities and amenities of the cities in which they’re located.

Hello Student is a proud member of the Living Wage Foundation, we believe that a hard day's work deserves a fair day's so we've made an ongoing commitment to pay all our colleagues the Real Living Wage, higher than the National Living Wage set by Government

**Benefits;**
- 8% pension (7.5% employer / 0.5% employee) contribution
- Life cover
- Have your birthday off
- Service Award Scheme (one day per year up to 5 years’ service)
- Access to Reward Gateway and enjoy discounts with a number of leading retailer
- 25 days holiday entitlement (pro rata for part time colleagues)

Working Hours: part time/ 24 hours per week

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £12,480.00 per year

**Benefits**:

- Company events
- Company pension
- Life insurance
- Sick pay
- Store discount

Supplemental pay types:

- Bonus scheme

Work Location: One location

  • Customer Service Advisor

    1 week ago

    Newcastle Upon Tyne, United Kingdom Tru Talent Full time

    **Customer Service Advisor** **Basic Salary**:Up to £22,000 + Bonus **Working Hours**: 8am - 5pm Monday to Friday **Location**:Newcastle **Extras**: 21 Days holiday + Bank Holidays, Pension Scheme New vacancy for a **Front of House/Customer Service Advisor** to join a busy accident repair centre. Reporting to the Body Shop Manager, the main purpose of...

  • Customer Service Advisor

    4 weeks ago

    newcastle-upon-tyne, United Kingdom Russell Tobin Full time

    Job Opportunity - Customer Service Advisor - Full Time - Office Based We are seeking a dedicated and customer-focused Customer Service Advisor to join our team. In this role, you will be responsible for handling inbound calls and providing exceptional service and support to customers. Full training will be provided during the initial 2–3 weeks. Customer...

  • Customer Service Advisor

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Russell Tobin Full time £18,000 - £25,000 per year

    Job Opportunity - Customer Service Advisor - Full Time - Office BasedWe are seeking a dedicated and customer-focusedCustomer Service Advisorto join our team. In this role, you will be responsible for handling inbound calls and providing exceptional service and support to customers. Full training will be provided during the initial 2–3 weeks.Customer...

  • Customer Service Advisor

    5 days ago

    Newcastle Upon Tyne, United Kingdom Maximus UK Full time

    Maximus UK is one of the largest providers of employment, health and disability support programmes in the country with over 4,000 local staff, including over 1,400 doctors, nurses, occupational therapists and other Healthcare Professionals. Operating frommore than 270 locations across England, Scotland and Wales,. Learn more at...

  • Customer Service Advisor

    1 week ago

    Newcastle Upon Tyne, United Kingdom Cpl Life Sciences Full time

    Customer Service Advisor An opportunity has arisen for a Customer Service Professional to work with a large multinational FinTech company. Location: West Allotment Newcastle office based role Rate: 10 - 12 per hour Hours: 7.5 hour days shift pattern between 8am 10pm Monday Sunday 6 months then potentially transition into a permanent role What are we...

  • Customer Service Advisor

    1 week ago

    Newcastle upon Tyne, United Kingdom Randstad Digital Full time

    Customer Service Advisor Upto £17.20 (PAYE) 6-Month Contract (with potential for extension)Newcastle Based - Shifts: Rota-based, Monday to Sunday, between 8 AM and 10 PM.A well established consultancy firm is looking for a Customer Service Representative Advisor to join their team on a 6 months contract with possibility of extension. As a Customer Service...

  • Customer Service Advisor

    1 week ago

    Newcastle upon Tyne, United Kingdom Front Corp Full time

    Title: Customer Service Advisor (No Experience Needed) Location: Newcastle We are currently seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Advisor. This is an exciting opportunity to work in a fast-paced environment and learn new skills on the job. **Responsibilities**: - Assist customers with their orders...

  • Customer Service Advisor

    3 days ago

    Newcastle upon Tyne, United Kingdom ABL 1Touch Full time

    **Customer Service Advisor** **(This is a Maternity cover contract)** Do you have a passion for delivery first class customer service? Want to join a growing company with career progression opportunities? If so, we have an exciting role for you! **What we offer you?** - 28 days holiday (including bank holidays) - Healthcare Cash Plan (including Gym and...

  • Customer Service Advisor

    7 days ago

    Newcastle upon Tyne, United Kingdom Highlight North East Full time

    **Customer Service Advisor - Immediate Start** **No experience necessary - Full ongoing training provided** Highlight NE are looking for a motivated and highly ambitious individual who is excited to work in fast paced environment alongside a rapidly expanding team in the heart of Newcastle. The Customer Service Advisor will have excellent communications...

  • Customer Service Advisor

    7 days ago

    Newcastle upon Tyne, United Kingdom Highlight North East Full time

    **Customer Service Advisor - Immediate Start** **No experience necessary - Full ongoing training provided** Highlight NE are looking for a motivated and highly ambitious individual who is excited to work in fast paced environment alongside a rapidly expanding team in the heart of Newcastle. The Customer Service Advisor will have excellent communications...