Customer Service Advisor

2 days ago


Newcastle Upon Tyne, United Kingdom Cpl Life Sciences Full time

Customer Service Advisor

An opportunity has arisen for a Customer Service Professional to work with a large multinational FinTech company.

Location: West Allotment Newcastle office based role

Rate: 10 - 12 per hour

Hours: 7.5 hour days shift pattern between 8am 10pm Monday Sunday

6 months then potentially transition into a permanent role

What are we looking for in our Customer Service Advisors?

Sociable, helpful and eager to provide excellent customer service to customers.

Able to work in a fast-paced environment, ensuring defined processes are followed.

A good eye for detail, ensuring customer records are kept up to date and are accurate

Keen to take responsibility for managing customer information in line with GDPR Experience of working with computer systems

A Team Player who enjoys collaborating with team mates to deliver that outstanding customer service together, and working together to identify continuous improvement ideas.

And through all this achieve core Key Performance Indicators



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