Claims Handler

1 week ago

Bury St Edmunds, United Kingdom The Ardonagh Group Full time

**Insurance Claims Handler - Bury St Edmunds - ARDLL844193**

We have an exciting opportunity for an experienced Claims Handler to join our team in our Bury St Edmunds office.

Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times.

**Objectives and Responsibilities**
- Efficiently handle all claims allocated to the job holder - job holder shall be responsible for a designated caseload handling claims from cradle to grave and liaising extensively with clients. Insurers, claimants, policyholders, brokers and other experts.
- Refer claims which fall outside of personal authority levels to line manager.
- Gather and process information, as directed, to support the effective assessment of more complex cases.
- Assist in the training of new or inexperienced staff in the use of company systems and processes.
- To maintain and develop personal knowledge and skills through continued professional development as well as ongoing desk training and ensuring, that this is recorded in like with Training & Competency requirements.
- To conduct the business of the company at all times in a courteous and efficient manner.
- The job holder will, at various times act for the insured and the insurer. The job holder will be responsible for adhering to all the groups procedures and policies, in relation to the identification and management of the potential conflicts of interest and for the fair treatment of customers, and will ensure they follow the systems and controls operating to ensure that this is the case.
- To undertake any other tasks as may reasonably be required by the company.

**Experience**

2 years minimum in a similar role is strongly preferred. Ideally you will have worked with Commercial clients and have experience of dealing with a varied portfolio of motor, liability & property related claims.

**Competency Profile**
- General Insurance principles and practice
- A strong work ethic and time management skills in order to efficiently handle a large caseload.
- Class of risk, product and market knowledge
- General Insurance regulation & business ethics
- Customer care experience
- IT proficient
- Numeracy & Literacy

**The Company**

The Ardonagh Group is the UK’s largest independent insurance broker with global reach. We are a network of over 100 office locations and a workforce of nearly 7,000 people. Formed in 2017 and following a series of acquisitions in 2018, Ardonagh today brings together best-in-class brands including Autonet, Bishopsgate, Carole Nash, Geo Underwriting, Price Forbes, Swinton, Towergate and URIS. Our understanding of the communities we serve, together with our scale and breadth, allows us to work with our insurer partners to deliver solutions that meet our customer needs.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Life insurance
- Referral programme
- Store discount
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Bury St. Edmunds: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is your salary expectation for this role?

**Experience**:

- Insurance Claims (Motor, Liability, & Property): 1 year (required)

Work Location: Hybrid remote in Bury St. Edmunds

Reference ID: ARDLL844193

  • Claims Handler

    5 days ago

    Bury St. Edmunds, United Kingdom GerrardWhite Full time

    **Trainee Claims Handler** **Salary: £20,357 moving to £21,357 after 9 months** **Work from home 3 days and 2 days in the office (working remotely to begin with)** **Location: Chesterfield,Manchester, Bury St. Edmunds** **The Company** My client is a leading and expanding motor insurance group, renowned for their staff reward and recognition and are in The...

  • Claims Handler

    2 weeks ago

    Bury St. Edmunds, United Kingdom The Ardonagh Group Full time

    **Claims Handler** - Norfolk & Suffolk - ARDCM879316 Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times. **Objectives and...

  • Claims Handler

    7 days ago

    Bury St. Edmunds, United Kingdom The Ardonagh Group Full time

    **Insurance Claims Handler - Bury St Edmunds - ARDHA805026** We have an exciting opportunity for an experienced Claims Handler to join our team in our Bury St Edmunds office. Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring...

  • Claims Handler

    2 weeks ago

    Bury St. Edmunds, United Kingdom The Ardonagh Group Full time

    **Claims Handler - Anglia - ARD1014353** Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are always adhered to. In return we will make sure you get all the training...

  • Claims Handler

    2 weeks ago

    Bury St. Edmunds, United Kingdom The Ardonagh Group Full time

    **Insurance Claims Handler - Bury St Edmunds - ARD909064** We have an exciting opportunity for an experienced Claims Handler to join our team in our Bury St Edmunds office. Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring...

  • Claims Handler

    1 day ago

    Bury St. Edmunds, United Kingdom The Ardonagh Group Full time

    **Claims Handler - Bury St Edmunds - ARDLL844193** Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times. **Objectives and...

  • Inbound Call Handler

    2 weeks ago

    Bury St. Edmunds, United Kingdom GerrardWhite Full time

    **Motor Claims Handler - Accidental Damage, FNOL** **Hybrid Working**_(3 days from home, 2 days office-based) _ **Full time and Permanent** **Salary: -** £20,357 starting salary We are looking to recruit Claims Handlers for our Accidental Damage Division, if you're looking to join a multi-brand insurance business that will support and empower you on...

  • Property Claims Handler

    4 days ago

    Stoke-on-Trent ST, United Kingdom MPL Claims Management Full time £15,000 - £21,000 per year

    Property Claims Handler (Quality Assurance)About MPL Claims ManagementAt MPL Claims, we're passionate about making the claims process smoother, smarter, and more customer friendly. Founded in 2018 and now part of the ERGO Group, we act as an in-house third-party administrator (TPA), managing a variety of claims, Motor, Property, and Liability for both...

  • Claims Handler

    2 weeks ago

    Bury St. Edmunds, United Kingdom Howden Group Holdings Full time

    Who are we? Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries....

  • Claims Handler

    3 days ago

    Bury, United Kingdom Fairway Legal Expenses Full time

    we are looking for a Claims Handler dealing with NON Fault Accidents. Will be taking initial claims notification from clients / arranging hire /repair - and then looking to recover outlay back from the insurance companies experience in Road traffic accident would be preferred. Work remotely - No **Salary**: From £20,000.00 per year **Benefits**: -...