Accounts Receivables Assistant

About CATS Global Schools
CATS Global Schools is a leading education group committed to inspiring the next
generation of world shapers.
With a history dating back to 1899, but a focus on the future, our group brings together 16
institutions comprising independent boarding schools, an Arts University College, English
language schools and a variety of summer programmes in the UK, US and China. We operate a number of different educational brands: CATS Colleges in Cambridge, Canterbury and London; CATS Academy in Boston; Cambridge School of Visual and Performing Arts (CSVPA), Stafford House English language schools and study holidays and Independent Secondary Schools (ISGs). We benefit from being part of a global team focused on teaching and learning.
Each year, we provide 18,000 students around the globe with the education they need to develop real-life skills for the future. We are dedicated to academic excellence and our students benefit from our well-developed links to over 40 top global universities.
We create a positive learning environment where every student is empowered to make a contribution to shape their world. This is made possible because of the commitment of our pioneering, persevering people who do the very best for our students.

Overview of the Job
The role owner will be responsible for the accurate raising of invoices and credit notes. The AR
Assistant will also be responsible for processing student refunds and finance related enquiries.
To support both the Credit Control Manager and Group Finance Manager in the execution of their duties.

Reports To
You will be directly responsible to the Credit Control Manager.

Responsibilities

and student expenses.
- To build effective working relationships with the Central Finance Team in order to

quickly and courteously answer queries from agents and fee payers regarding

student accounts.
- Responsible for processing student refunds, following procedure in line with agreed

SLAs and company policy
- Assistance with company banking.
- To perform various accounting reconciliations and analysis as befits a controlled

accounting environment.
- To demonstrate excellence in customer service and lead by example.

Person Specification

Intellect
- Demonstrates good critical thinking skills to understand client issues
- Can suggest and, where appropriate, implement solutions
- Gathers facts and analyses situations in accurate and organised fashion

Judgement
- Can think and act rationally and maturely without undue bias or reliance on emotional responses
- Can weigh up information, issues and evidence and draw balanced conclusions from such
- Shows clearly that he/she is learning from experience
- Knows when to ask for support and advice from colleagues

Credibility and Communication
- Has positive impact with colleagues and clients
- Projects appropriate professional image
- Speaks clearly and persuasively when interacting with internal and externalpersonnel
- Can facilitate potentially difficult discussions in an internal and external context
- Keeps line manager and team informed of progress or difficulties
- Displays excellent listening and questioning skills

Resilience
- Can balance the normal demands or a range of work and responsibilities to meetdeadlines, without disruption to other team members
- Can prioritise conflicting demands
- Confronts and overcomes obstacles to progress within team
- Remains balanced and rational in dealing with others at all times

Customer Focus
- Understands and communicates the College offerings and capabilities
- Demonstrates a clear empathy with pupils, students, parents and agents, and understands their needs.

Technical
- Good level of written and spoken English
- Problem solving abilities
- Accuracy and attention to detail.

Teamwork
- Has the confidence and respect of peers, and management staff
- Is sympathetic to others’ development needs and seeks opportunities to provide

support when appropriate
- Contributes to an open and supportive team climate.

Our commitment to inclusion and diversity
We are committed to diversity, inclusion and belonging. Building on our core values -Pioneering, Persevering, People - we pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools an employer of choice for all.

And Finally
CATS Global Schools are committed to safeguarding and promoting the welfare or our students and expect everyone connected with the organisation to share this commitment.