Barista

14 hours ago

Welwyn Garden City, United Kingdom OCS Group Full time

**About The Company**:
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.

This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Business & Industry market.

Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.

**About The Role**:
We are seeking a passionate and motivated Barista to join our Catering team. Based at our prestigious client location, this role is perfect for someone who loves delivering exceptional coffee and outstanding customer service.

**Shift Pattern**: Monday - Friday (40 hours per week)

**Main Duties & Responsibilities of the Role**
- Craft and serve a variety of high-quality coffee drinks, including espresso-based beverages, teas, and seasonal specials, ensuring consistency in taste and presentation
- Provide excellent customer service, greeting clients and visitors with a professional and friendly attitude
- Maintain cleanliness and organisation of the coffee station, adhering to hygiene and safety standards at all times
- Handle cash and operate the point-of-sale system efficiently, processing transactions accurately and promptly
- Monitor stock levels, assist with ordering supplies, and manage deliveries to ensure the coffee station is well-stocked
- Clean and maintain coffee machines and other equipment, reporting technical issues to management as needed
- Stay informed about the coffee menu, seasonal specials, and food pairings to upsell products and make informed recommendations to customers
- Assist the catering team during busy periods, helping with food preparation and service
- Follow company policies and procedures, including hygiene, safety, and security protocols
- Contribute to a positive team environment by supporting colleagues and maintaining a collaborative atmosphere

**About You**:

- Must have the right to work in the UK.
- Excellent communication skills and attention to detail.
- Ability to work to deadlines and prioritise tasks.
- Strong interpersonal skills and the ability to work collaboratively with different departments.
- Friendly and professional demeanour when interacting with guests and clients

**What will you get in return?**
- A pension scheme
- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
- Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
- Long Service Awards
- Cycle to work scheme
- discounted bicycles
- Access to our Employee Assistance Programme
- 24-7 Wellbeing Support

**How to Apply**:

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