Call Centre Operator

4 days ago


Southampton, United Kingdom Channel Partners Limited Full time

Join our team as a Call Center Representative where you will play a crucial role in providing exceptional customer service through effective communication and problem-solving. As a Call Center Representative, you will handle customer inquiries, resolve issues, and ensure customer satisfaction.

**Duties**:

- Respond to customer calls professionally and promptly, addressing inquiries and resolving issues.
- Utilize strong communication skills to assist customers in English and Spanish.
- Perform data entry accurately to maintain customer records and process orders efficiently.
- Identify opportunities for upselling products or services to enhance customer experience.
- Analyze customer needs and provide appropriate solutions to meet their requirements.

**Requirements**:

- Strong data entry skills and ability to analyze information effectively.
- Excellent communication skills with a focus on clear and concise interactions.
- Prior experience in customer service or a related field is beneficial.

Pay: From £25,519.00 per year

Additional pay:

- Performance bonus
- Uncapped commission

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Southampton: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 28/08/2024


  • Call Centre Operator

    2 weeks ago


    Southampton, United Kingdom Vanguard Ventures Full time

    **Join Our Team as a Call Centre Operator: Delivering Exceptional Customer Experiences!** Are you a dynamic and customer-focused individual who loves engaging with people? As a Call Centre Operator at Vanguard Ventures, you'll be the friendly voice and first point of contact for our valued customers. Your exceptional communication skills and ability to...

  • Call Centre Operator

    2 weeks ago


    Southampton, United Kingdom Vanguard Ventures Full time

    As a Call Centre Operator, you will be the first point of contact for our customers, providing them with prompt and professional assistance. You will handle a high volume of incoming calls, addressing inquiries, resolving issues, and providing exceptional service. With your strong communication skills and ability to work effectively under pressure, you will...


  • Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...


  • Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...

  • Call Centre Agent

    2 days ago


    Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...

  • Call Centre Agent

    2 weeks ago


    Southampton, United Kingdom Communications and Solutions Partners Group Full time

    Are you a persuasive communicator with a knack for sales? We're seeking enthusiastic individuals to join our team as Call Centre Agents and contribute to our sales success through exceptional customer service. **Duties**: - Provide accurate information about products or services to customers - Handle customer complaints or issues and provide appropriate...


  • Southampton, United Kingdom THE CLOUT GROUP LIMITED Full time

    We dedicated to providing exceptional service to our customers. Our dynamic team thrives in a fast-paced, customer-centric environment where we work together to deliver outstanding results. We’re looking for enthusiastic and customer-focused individuals to join our growing team as Call Centre Agents. **Key Responsibilities** - Handle inbound and/or...

  • Call Centre Agent

    1 week ago


    Southampton, United Kingdom Cab My Ride Full time

    **About us** Cab My Ride is a small business in Southampton SO14 3LP. We are inclusive, engaging and innovative. Our work environment includes: - Regular social events - Lively atmosphere - Work-from-home days - Relaxed atmosphere - Growth opportunities - Management and resolve customer complaints - Sell products and place customer orders in the computer...


  • Southampton, Southampton, United Kingdom Sussex Web Recruitment Full time £80,000 - £120,000 per year

    My client is looking to recruit self-driven Head of Customer Contact/ Call Centre. We are looking for leaders of the future, As a Head of Customer Contact/ Call Centre reporting directly to the Director/ EMEA Operations, you will be responsible for the overall efficiencies' of the teams. You will increase profitability through developing, motivating and...


  • Southampton, United Kingdom THE CONNECTED EVENT GROUP LTD Full time

    As a Call Center Representative, you will be the first point of contact for our customers, providing outstanding assistance and resolving inquiries promptly. You'll utilize your excellent communication skills to ensure a positive customer experience and contribute to the success of our team. **Responsibilities**: - Answer incoming calls and respond to...