Data Reporting and Support Officer

**About Lakeside**

**LAKESIDE HEALTHCARE** is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

**Living and breathing our values at Lakeside Healthcare**

**Caring & Respect**: Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do. We strive to ensure we connect and respond to all needs with compassion, care and respect to improve the lives and wellbeing of the communities we serve.

**Teamwork & Quality**: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.

**About the Practice/Department/Team**

Primary Care Networks (PCN) are a group of local General Practice surgeries working in collaboration with one another to provide services to its local communities and patient groups. Lakeside Healthcare Group is responsible for 4 PCNs across 3 Localities and providing services to approximately 200,000 patients across these networks.

**Job Introduction**

This is a key role in data quality improvement and data reporting for the Primary Care Network (PCN) and has been newly developed specifically to support the team to deliver against key performance indicators; and to provide the PCN team and our sites with relevant information to support performance management, resource allocation, strategic decision making and contract compliance.

The post holder will support the PCN practice management teams to ensure data quality is improved to meet targets for both clinical and performance management data quality. This is to enable practices to have the necessary high-quality data and information they require to inform the provision of health care.

**What you will do**
- Carry out timely and accurate information analysis and report on agreed areas.
- Support and work with data management, clinical and management teams to improve data quality.
- Working with Information Systems Managers and practices assist the teams with the capturing of patient related data through the creation of templates, forms, and the use of 3rd party software.
- Support practice teams in identifying and targeting and coding patients for assessment, treatment, and recall.

**Essential Criteria**
- Demonstrable experience of administration work.
- Experience of data entry and validation.
- Experience of working in clinical or healthcare environment.
- Experience of working with clinical system, data base or patient records systems.
- Experience of data analysis.
- Ability to work in a team and independently.
- Calm approach to workload.
- Good attention to details.
- Able to work to agreed timescales and standards.
- Methodical and efficient in your approach to work.
- Ability to take a problem-solving approach.
- Able to prioritise own workload.
- Highley motivated and proactive.

**What we offer you (Benefits)**
- Generous holidays (additional long service entitlements)
- NHS pension and long service recognition
- NHS Discounts (Blue Light Card)
- Career opportunities
- Role specific training and ongoing development
- Great team environment

**Lakeside Healthcare is proud to be a Living Wage employer**

Our interview process will aim to meet you in person however some interviews may be carried out virtually. If interviews are carried out at our GP practices, you will be required to wear a mask.

Please ensure you have your Right to Work documentation available at interview **We will require you to produce the original documentation prior to your start date.**

**Shortlisting**

**Website**

**Equality, Diversity & Inclusion**

**Equal Opportunities**

Lakeside Healthcare is an equal opportunities employer. We are committed to ensuring that all our staff and job applicants are protected from unlawful discrimination. All employees and job applicants will be treated equally, fairly and with respect. We will endeavour, through appropriate training, to ensure that our hiring teams making selection and recruitment decisions will not discriminate, whether consciously or unconsciously, in making these decisions throughout our recruitment and selection processes and follow recognised industry best practice.

**Job Type**: Part-time
Part-time hours: 30 per week

**Salary**: £19,553.00-£22,291.00 per year

**Benefits**:

- Free parking
- On-site parking
- Store discount

Application question(s):

- Do you have the right to work in the UK? (Yes/No) - If you answered Yes yo