Customer Service Representative

1 week ago


Edinburgh, United Kingdom 1st Line Marketing Global Full time

**About us**

1st Line Marketing Global is a small business in Edinburgh. We are rewarding and collaborative.

Our work environment includes:

- International workforce
- Wellness programmes
- Company perks

**Responsibilities**:

- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Resolve customer complaints in a courteous and timely manner.
- Maintain customer records and update customer information as needed.
- Follow up with customers to ensure satisfaction.
- Maintain a positive attitude and provide excellent customer service.

Requirements and skills:

- Track record of over-achieving quota
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

**Salary**: £20,268.00-£21,268.00 per year

**Benefits**:

- Company events
- Employee mentoring programme
- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service (preferred)

Work Location: In person



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