Esr System Administration Assistant

**ESR System Administration Assistant**:
**NHS AfC: Band 2**:
**Main area**
- Administration Assistant
- **Grade**
- NHS AfC: Band 2
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week
- **Job ref**
- 201-22-1403**Site**
- Engineers House
- **Town**
- St Austell
- **Salary**
- £20,270 - £21,318 per annum
- **Salary period**
- Yearly
- **Closing**
- Today at 23:59Thank you for your interest in joining us at **Cornwall Partnership NHS Foundation Trust.**

**We pride ourselves in striving to be an employer of choice.**

**_ Strategic Themes_**

**_ Great Care_**:

- We will deliver safe, high quality, consistent and personalised care based on best practice. We are working to be a responsive organisation that listens and learns._

**_ Great Organisation_**_ _**:

- We work to be a green organisation, and our sustainability plan will deliver NHS net zero targets. We will support quality care, research and innovation. All our work will be underpinned by clear and transparent principles and systems._

**_ Great People _**:

- We will work together with our staff to create an organisation that supports our collective health and wellbeing. We will attract, retain and develop great people, and embed a caring, open, inclusive and restorative just culture that supports us to deliver quality care._

**_ Great Partner_**:

- With our partners we will deliver health care that improves people’s quality of life, prevents ill health and reduces inequalities. We will spend our money wisely to achieve high quality outcomes that matter to local people._
- _At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

**_ The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19._**

**Job overview**:
We are looking for an enthusiastic and hardworking systems administration assistant to perform basic systems administration, offer advice and support to our employees and managers and provide Excel reports from ESR.

You need good written and verbal communication skills, polite telephone manner. You will be a team player, positively promoting co-operation and contributing to ongoing service improvements. Attention to detail is key as well as an ability to solve problems and assist users over the telephone in accessing and using self service functions of ESR and assisting with resolving smartcard issues.

**Main duties of the job**:
The postholder will support the Workforce Transformation & Data Team and their associated projects with a high quality administration service.

To provide a professional service as a first point of contact for customers.

To be an effective team member providing the team with effective and efficient administration support.

To assist the department in maintaining the effective and efficient delivery of services.

If you would like to learn more about this exciting opportunity, or to request an informal discussion, please contact:
**Working for our organisation**:
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 532,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services

**Detailed job description and main responsibil