1st Line/2nd Line Support
5 days ago
Helpdesk Administrator / IT Support Engineer required for Basingstoke contract role.
What we offer:
You will be working as part of a small team supporting a user base of 1500 users, support within usual business hours, Monday to Friday.
This role will be extremely varied, as there is a requirement to liaise with all areas of the business as customer facing support.
Minimum of 24 months Helpdesk Experience
Pro-active approach and a team player with good verbal and written communication skills.
Tasks and Qualifications:
Desirable
Experience in using Ivanti (Landesk) for imaging clients and pushing software packages.
Experience in using SharePoint.
Experience in Remedforce ServiceDesk.
Teams Telephony & Teams usage.
Microsoft Intune, Android and IOS.
Remote software tools, Bomgar, Team viewer etc.
SAP - User basics.
Secure release printing, Streamline.
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