1st Line/2nd Line Support

5 days ago


Basingstoke, United Kingdom Linde Material Handling Full time

Helpdesk Administrator / IT Support Engineer required for Basingstoke contract role.

What we offer:
You will be working as part of a small team supporting a user base of 1500 users, support within usual business hours, Monday to Friday.

This role will be extremely varied, as there is a requirement to liaise with all areas of the business as customer facing support.

Minimum of 24 months Helpdesk Experience

Pro-active approach and a team player with good verbal and written communication skills.

Tasks and Qualifications:
Desirable

Experience in using Ivanti (Landesk) for imaging clients and pushing software packages.

Experience in using SharePoint.

Experience in Remedforce ServiceDesk.

Teams Telephony & Teams usage.

Microsoft Intune, Android and IOS.

Remote software tools, Bomgar, Team viewer etc.

SAP - User basics.

Secure release printing, Streamline.


  • 1st/2nd Line

    2 weeks ago


    Basingstoke, United Kingdom IT Talent Solutions Ltd Full time

    Location**:Basingstoke** Role**:1st/ 2nd Line** Start Date**:6th March** Length**:3-month (rolling)** Pay**:£17 - £20 p/h (DOE)** Are you an experienced IT support specialist looking for an exciting opportunity to showcase your skills and make a significant impact in a fast-paced global company? If so, we have the perfect role for you! We are seeking a...


  • Basingstoke, United Kingdom Advantage Resourcing Full time

    Advantage Resourcing are currently recruiting for a global reputable company. A role supporting employees across the business with 1st & 2nd line support issues. First point of contact to our employees for the whole lifecycle of a support case Support of office based or virtual staff via phone and ticketing system and face to face support. A interesting...


  • Basingstoke, United Kingdom In Technology Group Limited Full time

    My client has a requirement for a 1st Line Service Desk Analyst on a 3-month initial contract with the view to go permanent. The range of their services run from the provision of outsourced IT functions such as our IT Service Desk, to the design, installation,and support of Audio Visual. As a 1st Line Service Desk Analyst, you will be working on the...


  • Basingstoke, United Kingdom CBSbutler Holdings Limited trading as CBSbutler Full time

    2nd Line Cloud Network Engineer +Permanent opportunity +DV cleared role - must be elligible - Sole British nationals only due to nature of the project +On site in Basingstoke +£40,000 - £45,000 plus 10% DV allowance We are looking for a 2nd Line Cloud Network Engineer to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve...


  • Basingstoke RG, United Kingdom DISConsulting IT Ltd Full time £30,000 - £40,000 per year

    About the Role We're looking for an experienced 2nd Line IT Support Engineer to join our growing team. This is a office based role, Monday to Friday, but you'll also be an onsite engineer to some of our customers. Site visits and project work are a big part of the job, so you'll need a full UK driving licence and your own car.Most of our service desk team is...


  • Basingstoke, United Kingdom Fujitsu Full time

    A leading technology company in Basingstoke is seeking a Service Team Engineer to provide 2nd and 3rd Line Technical Support. The successful candidate will support and maintain hardware, software, applications, and networks. Key skills include Active Directory, NetApp, and virtualization technologies. This role offers attractive benefits including 26 days...


  • Basingstoke, United Kingdom Sanderson Full time

    Exciting opportunity to work for a global leader in technology and business solutions that transform organisations and the world around us. This organisation provides the opportunity to work with world leading employees within their field and the chanceto learn from them. They also provide the opportunity to work with world leading technology in a vibrant...


  • Basingstoke, Hampshire, United Kingdom Fujitsu Full time £40,000 - £80,000 per year

    2nd Line System AdministratorBasingstoke - 5 Days Customer SiteShift Working (0700 – 1500 and 1100 – 1900 on a Weekly Rotating Pattern)Our purpose is to make the world more sustainable by building trust in society through innovation. As an 2nd Line System Administrator, you will deliver value for our customers by exploring new technologies within a team...


  • Basingstoke, Hampshire, United Kingdom Fujitsu Full time £30,000 - £50,000 per year

    Job Description2nd Line System AdministratorBasingstoke - 5 Days Customer SiteShift Working (0700 – 1500 and 1100 – 1900 on a Weekly Rotating Pattern)Our purpose is to make the world more sustainable by building trust in society through innovation. As an 2nd Line System Administrator, you will deliver value for our customers by exploring new technologies...


  • Basingstoke, Hampshire, United Kingdom Fujitsu Full time £40,000 - £80,000 per year

    Description2nd Line System AdministratorBasingstoke - 5 Days Customer SiteShift Working (0700 – 1500 and 1100 – 1900 on a Weekly Rotating Pattern)Our purpose is to make the world more sustainable by building trust in society through innovation. As an 2nd Line System Administrator, you will deliver value for our customers by exploring new technologies...