Relief Support Worker

**Job Summary**
As a project worker you will play an active role in creating an environment where our residents can flourish. You will be someone who values inclusivity and is passionate about giving people support in their home and within their community to improve their quality of life.

Our mission at ClwydAlyn is “Together to Beat Poverty” and your role is key in helping us to eradicate the causes of poverty across North Wales by enhancing the lives and promoting the wellbeing of our residents.

**Working at Wrexham Foyer & ClwydAlyn**

As a Project Worker at Wrexham Foyer, you will be at the forefront of changing the lives of vulnerable young people. Wrexham Foyer, part of the ClwydAlyn Housing Association's supported living projects, is dedicated to helping individuals aged 16 to 25 transition into independent living. By providing essential accommodation and support, Wrexham Foyer addresses homelessness and equips residents with the skills and confidence they need for the future.

In this role, you will need to be adaptable to the diverse needs and goals of our residents. Your responsibilities will include offering leadership and encouragement, providing emotional support, and fostering a stable environment for young people to thrive. By embodying our values of Trust, Kindness, and Hope, you will help residents build a foundation for a brighter future.

The work at Wrexham Foyer is significantly supported by the Welsh Government's Supporting People Programme, emphasising the importance and impact of our services. Our staff are dedicated to assisting residents in overcoming the challenges of homelessness, and your role will be crucial in continuing this vital work.

**Qualifications**
- Previous experience in healthcare or childcare is advantageous
- Knowledge of first aid procedures is essential
- Ability to work effectively in a team environment
- Strong communication skills for interacting with patients and their families
- Understanding of patient confidentiality and privacy regulations

**As a Project Worker you will**:

- Facilitate opportunities including activities for residents which will promote social inclusion, confidence, social skills, wellbeing and diversity.
- Lead on our values incorporating safeguarding and health and safety in everything you do.
- Have a flexible and proactive approach to supporting our residents and supporting the team
- Lead by example, demonstrating our values, behaviours and Code of Conduct.
- Be accountable for your own and team actions.
- e open and encourage honest conversations, be willing to accept and act on constructive feedback, keeping people informed, and always do what we’ve said we’ll do.
- Having a resilient approach to dealing with challenging behaviours.
- Take pride in your working environment.
- Treat everyone as an individual.
- Be open to change and work with partner agencies so that we can achieve more and find solutions to the challenges we face.
- Believe in bringing out the best in people, equipping them to make their own decisions and meeting their full potential.
- Be able to record and capture the progress of a resident’s journey

**Job Types**: Full-time, Part-time

Pay: £12.68 per hour

**Benefits**:

- Additional leave
- Canteen
- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay

Physical Setting:

- Sheltered housing

Shift:

- Night shift

Application question(s):

- What personal job satisfaction do you see yourself getting from this job
- Our Values are Trust, Hope and Kindness, can you describe a time you have used one of these values in your previous / current work experience ?

**Experience**:

- Support Worker: 1 year (preferred)

Licence/Certification:

- Youth & Community Housing or Social Care qualification (preferred)

Work Location: In person