Patient Services Team Member
3 days ago
To ensure that the reception areas of the Practice runs smoothly and provides the highest achievable levels of service to both patients and other members of the Practice Team including Doctors and Nurses. Key Responsibilities: 1. Telephone Duties These will include Giving out results Making appointments Prescription requests Contacting other providers Ambulance bookings General enquires Arranging home visits 2. General Reception Duties These will include Greeting and directing patients and visitors Handing out prescriptions Making appointments Responding to the needs of both Doctors and Nurses during surgery Preparing the consulting rooms prior to surgery and tidying the rooms after surgery Health and safety awareness (e.g.
handling samples) General housekeeping e.g. keeping the waiting areas and reception tidy Inputting and extracting information from the Practice computer system Collecting monies from patients for non NHS services Occasional audio-typing 3. Computer Data Entry Internal Patients GPs Patient Services Manager/Business Manager All staff Community staff Specialist clinic staff External CCG Staff Hospital staff and Doctors Authority staff and Managers Representatives Visitors 4. Repeat Prescriptions Dealing with requests for repeat prescriptions Raising prescriptions as per the Practice protocols Dealing with any queries relating to repeat prescriptions Main contacts Data input Summarising notes Scanning patient correspondence SKILLS AND QUALIFICATIONS Friendly and approachable Computer skills Good face to face and telephone communication skills Ability to work under pressure and prioritise workload Common sense Flexible team player including covering holidays/sickness etc.
Ability to deal with violent and aggressive patients
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Patient Services Manager
5 days ago
Bradford, United Kingdom NHS Full timePatient Services Manager Join to apply for the Patient Services Manager role at NHS. Job Summary Act as the line manager for the Reception team, overseeing staff schedules, authorising overtime and leave, ensuring the effective allocation of team resources and being the manager for the practice complaints. The role requires a strategic outlook on planning,...
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Clinical Trial Coordinator
2 weeks ago
Bradford, United Kingdom Optimum Patient Care Full timeJob description **Support world class research and improve the lives of patients as a Clinical Trials Coordinator at Optimum Patient Care (OPC).** This part time, field-based role will involve working independently to coordinate and schedule patient attendance at clinics, facilitate clinic days and oversee the completion of clinic administration. As a...
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Clinical Trial Coordinator
2 weeks ago
Bradford, United Kingdom Optimum Patient Care Full timeJob description **Support world class research and improve the lives of patients as a Clinical Trials Coordinator at Optimum Patient Care (OPC).** This part time, field-based role will involve working independently to coordinate and schedule patient attendance at clinics, facilitate clinic days and oversee the completion of clinic administration. As a...
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Team Member
2 weeks ago
Bradford, United Kingdom Muffin Break Full timeTeam Member Do you have a passion for food & coffee products, want to work in a Café that has a great vibe, and love interacting with a variety of people? We are looking for passionate team members to provide great service for our customers. Team Member Benefits: - Flexible working hours - Full Training provided - Working with a fun and friendly...
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Team Member
3 days ago
Bradford, United Kingdom Muffin Break Full timeTeam Member Do you have a passion for food & coffee products, want to work in a Café that has a great vibe, and love interacting with a variety of people? We are looking for passionate team members to provide great service for our customers. Team Member Benefits: - Flexible working hours - Full Training provided - Working with a fun and friendly...
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Team Member
2 weeks ago
Bradford, United Kingdom Muffin Break Full timeTeam Member Do you have a passion for food & coffee products, want to work in a Café that has a great vibe, and love interacting with a variety of people? We are looking for passionate team members to provide great service for our customers. Team Member Benefits: - Flexible working hours - Full Training provided - Working with a fun and friendly...
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Team Member
1 day ago
Bradford, United Kingdom Muffin Break Full timeTeam Member Do you have a passion for food & coffee products, want to work in a Café that has a great vibe, and love interacting with a variety of people? We are looking for passionate team members to provide great service for our customers. Team Member Benefits: - Flexible working hours - Full Training provided - Working with a fun and friendly...
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Vulnerable Patients’ Coordinator
7 days ago
Bradford, United Kingdom Bevan Health and Wellbeing Full timeAs a Vulnerable Patients Coordinator you are an integral part of the Special Allocation Scheme based in Bradford and Leeds. The purpose of the scheme is to deal with patients who are aggressive and abusive, as well as, in some cases, violent. In doing so it aims to protect GPs and practice staff, and allows them to carry out their roles safely, in addition...
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Team Member
2 weeks ago
Bradford, United Kingdom DUNKIN' North East Full timeWe LOVE donuts and coffee! Not just any donut and coffee, a Dunkin donut & coffee! Mr Happy awaits… Help us spread happiness as a Team Member within our Dunkin’ family. What We Offer Up to £12.21 per hour Full time or Part time Permanent contract Availability to work overtime In surrounding stores Regular incentives Staff Discount Pension scheme...
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Patient Services Leader: Reception
5 days ago
Bradford, United Kingdom NHS Full timeA healthcare provider in Bradford is seeking a Patient Services Manager to lead the reception team, ensuring effective patient service delivery. This role requires experience in management and administration, overseeing daily operations and handling patient complaints. The ideal candidate will have strong communication and IT skills and be committed to...