Sales Support

4 days ago

Newbury, United Kingdom Delta Impact LTD Full time

**Job Title**:Sales Support

**Location**:Newbury

**Salary**:£26,000 - £30,000

**Job type**:Full Time - Permanent

**The Role**

At Delta Impact we have a great opportunity for anyone looking for a varied role to provide end to end support to our customers. In this role you will be the dedicated support for specified customers; understanding their requirements, placing orders with suppliers, managing delivery and ongoing support.

**Key Responsibilities**

The key responsibilities of the role include, but are not limited to:

- Managing customer accounts; ensuring order books, stock levels and price lists are accurate.
- Responding to sales enquiries in a timely manner and pro-actively identifying new business opportunities.
- Obtaining quotes from preferred suppliers.
- Ensure that we are placing orders at the lowest ultimate cost.
- Regularly reviewing customer KPIs to ensure that quality, delivery time, stock/aged stock levels and profit margin targets are met.
- Liaising effectively with sales colleagues and customers to gain a clear understanding of requirements and optimize quality of service, business growth and customer satisfaction.
- Resolving customer and supplier issues, including financial issues (credit stops / limits)
- Daily expediting of purchase orders with suppliers to ensure on time delivery.
- To assist with the preparation of BOM's from customer format into workable data.
- Working in line with our processes to ensure continued compliance to our quality management system.
**The Benefits**
- Company bonus scheme
- 25 days leave plus public holidays
- Company Pension scheme
- Attractive working hours
- Easily accessible modern office
- Salary Sacrifice car scheme
**The Person**

The key skills and qualities of a Buyer are:

- Experience of B2B sales and / or purchasing (preferably in electronics manufacturing or distribution).
- Excellent communication skills.
- Good IT skills.
- Strong organisational skills and attention to detail.
- Experience of providing excellent customer service, including working with colleagues to resolve customer concerns.
- Be pro-active, conscientious, and able to work on own initiative with minimal supervision.
**About Us**

Delta Impact is a leading supply chain solutions provider to the electronics industry. Our customers include manufacturers and EMS/CEM companies in Europe, Asia and North America. We offer a broad range of products and services, with each customer benefiting from a unique tailored solution designed to meet their technical needs and commercial objectives.

We are committed to diversity and inclusion, so no matter age, gender, ethnicity, disability, sexual orientation, religion, gender identity, marital or pregnancy status we are committed to ensuring all our staff feel comfortable and valued at work.

We recognise that it's beneficial to us to have a diverse workforce. We know that different backgrounds, outlooks and perspectives generate different ideas and help us be more successful. So we want to make sure everyone is able to be themselves at work, not just because it's the right thing to do but because it makes us better at what we do.

Please click on the **APPLY** button to send your CV and Cover Letter for this role.

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