Executive Officer

5 days ago

Croydon, United Kingdom Brook Street Full time

**EXECUTIVE OFFICER - HOME OFFICE - ASYLUM**

Brook Street is currently recruiting in partnership with the Home Office Migration Intake Unit - Executive Officers/ Senior Administrators to undertake a 6 month minimum contract to start as soon as clearance is passed.
- Pay rate**:London living wage: £18.22 per hour**, **living** **outside London £15.79** per hour
- On-site training -1 week at a Home Office close by. The training will be conducted at Croydon, Dover, and Ramsgate. Total training 3 weeks - 2 weeks remote.
- Length of Assignment**:6 months** with the possibility of extension
- Working Days/Hours: 4 day working week including weekends (Shift pattern below) - Hours of work to commence at 09:30 and ends at 19:00 (meal break mid-shift)
- Shifts: Week 1: Sunday off; Work Monday & Tuesday; Wednesday & Thursday off; Work Friday & Saturday
- Week 2: Work Sunday; Monday & Tuesday off; Work Wednesday, Thursday & Friday; Saturday off
- No holiday during the 3-week training period

**Successful applicants must have right to work in the UK with a valid passport.**

**Benefits**:

- Fully remote
- Great company culture and supportive environment
- A great stepping-stone to further your career in the public sector
- Enjoy dealing with members of the public and external and internal partners;
- Able to demonstrate sound interpersonal, communication and relationship-building skills and thrive working as part of a team;
- Professional and customer-focused;
- Robust at making decisions whilst maintaining a professional manner;
- Able to effectively organise and plan;
- Objective and thinking in an analytic manner;
- Committed to continuous improvement and thriving in an environment where performance matters;
- Flexible, adaptive and creative in solving problems and dealing with change; and
- Meet the high standards of conduct and behaviour when delivering the desired outcome.

**About the role**
- The Executive Officer will be conducting screening interviews remotely, via MSTeams/Skype/Telephone with asylum claimants utilising remote interpreters, establishing the individual's reasons for claiming asylum and obtaining details as to their personal circumstances (including establishing any well-being or vulnerabilities requirements).
- The officer will then be responsible for updating Home Office systems with the details of the individual and their asylum claim, allowing for the progression of the claim.
- The officer will need a keen eye for detail;
- a sense of professional curiosity when conducting screening interviews;
- IT competence to ensure that the details are swiftly and efficiently updated onto Home Office systems.
- Once fully trained and competent expectations are to complete 5 full cases per day.

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