Administrative Support Assistant

**Job Purpose**

To provide a range of administrative and support in the delivery of both undergraduate programmes in the School of Veterinary Medicine Undergraduate School Office

**Main Duties and Responsibilities**

1. To deliver administrative support within the Veterinary Undergraduate School Office to strengthen the course support process for undergraduate BVMS & BSc students.

3. To provide assistance to course administrators and academics in relation to all aspects of assessments e.g. question preparation, cross-checking of results, checking of information in MyCampus etc.

4. To assist with the timetabling process in both programmes e.g. rotating practicals, Direct Observed Practical skills (DOPs), module updates, CMIS & room bookings.

5. To provide administrative support to the EMS Office including data input, updating the SEL (student experience log) and processing of health and safety paperwork.

6. To provide general administrative support in monitoring student absences especially final year rotations, final year student expenses etc.

7. To be responsible for keeping relevant systems up-to-date and accurate - e.g. MyCampus, and other course associated systems.

8. To coordinate Induction Week events by supporting the course administrators in preparing for these events.

9. To act as clerk on a rotational basis on various committees e.g. BVMS & BSc Programme Boards and other committees as required.

10. To undertake other relevant duties as directed by the line manager or the course administrators.

**Knowledge, Qualifications, Skills and Experience**

**Knowledge/Qualifications**

**Essential**

A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role.

OR Scottish Credit and Qualification Framework level 5 or 6 [National 5 or 6, Scottish Vocational Qualification level 2 or 3] or equivalent, and experience of personal development in a similar role.

A2 Working knowledge IT skills including Microsoft Word, Excel, TEAMs, Office 365 and Outlook.

**Desirable**

B1 ECDL

B2 Knowledge of methods of HE assessment

B3 Knowledge of Virtual Learning Environments (VLE) (e.g. Moodle)

**Skills**

**Essential**

C1 Computer literate with demonstrable skill in the use of Word and Excel.

C2 Initiative and judgement to plan or schedule work days and weeks ahead, and to respond to changing requirements and resolve problems independently

C3 Ability to communicate clearly, clarifying requirements, responding to colleagues and customers.

C4 Excellent organisational and time management skills, with an ability to work under pressure and to tight deadlines when required

C5 Excellent accuracy and attention to detail (e.g. accuracy and precision in data entry).

C6 Ability to work independently and as part of a team

C7 A high degree of numeracy

C8 Self-motivation

Desirable

D1 Able to use University central databases - MyCampus, CMIS.

D2 Ability to operate software for compiling and manipulating databases and production of documentation in Word, Powerpoint and Excel.

**Experience**

**Essential**

E1 Sufficient experience in an office environment plus above qualifications OR evidence of progression and development gained through relevant work experience

Desirable

F1 Previous experience in an educational environment

F2 Experience of taking minutes for a work-related committee

F3 Experience of working with students

**Standard Terms and Conditions**

Salary will be on the Management, Professional and Administrative Grade, level 4, £20,092 - £22,847 per annum.

New entrants to the University will be required to serve a probationary period of 6 months.

It is the University of Glasgow mission is to foster an inclusive climate, which ensures equality in our working, learning, research and teaching environment.

We strongly endorse the principles of Athena SWAN, including a supportive and flexible working environment, with commitment from all levels of the organisation in promoting gender equality.

The University of Glasgow, charity number SC004401.