Inbound Call Centre Advisor
1 week ago
**Are you ready for a fast-paced and rewarding career?**
We are seeking enthusiastic **Inbound Call Center Advisors** to join our growing team If you’re passionate about delivering exceptional customer service, solving problems, and working in a dynamic environment, we want to hear from you
**Why Work With Us?**
- We offer a competitive salary, plus performance-based incentives.
- Full training will be provided to help you succeed from day one.
- With our rapid growth, the opportunities for advancement are limitless
- Join a supportive and friendly team that values your contributions.
- Enjoy work-life balance with flexible hours to suit your needs.
**Responsibilities**:
- Answer inbound calls from customers with professionalism and a positive attitude.
- Provide exceptional customer service by addressing inquiries, resolving issues, and offering solutions.
- Accurately document customer information, issues, and resolutions in our CRM system.
- Maintain knowledge of our products and services to effectively assist customers.
- Meet individual and team goals, including call handling time and customer satisfaction.
**What We’re Looking For**:
- Previous customer service experience is a plus, but not required - we’ll train you
- Excellent communication skills with a strong attention to detail.
- Ability to multi-task and work in a fast-paced environment.
- Strong problem-solving abilities and a can-do attitude.
- A positive, friendly demeanor that shines through every call.
**Perks & Benefits**:
- Health and dental insurance.
- Employee discounts on our services/products.
- Fun and engaging team-building events.
- Performance bonuses based on key metrics.
**Job Types**: Full-time, Part-time
Pay: £24,000.00-£27,000.00 per year
Additional pay:
- Bonus scheme
**Benefits**:
- Casual dress
- Company events
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
-
Inbound Call Centre Agent
12 hours ago
Southampton, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Southampton. We are professional, autonomous and supportive. Our work environment includes: - Modern office setting - Growth opportunities - Regular social events - On-the-job training **Job Summary** **Duties include but are not limited to**: - Manage large amounts of incoming calls - Identify the...
-
Call Centre Operator
1 week ago
Southampton, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...
-
Call Centre Operator
6 days ago
Southampton, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...
-
Call Centre Agent
4 days ago
Southampton, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...
-
Inbound Call Centre Agent
6 days ago
Southampton, United Kingdom THE CLOUT GROUP LIMITED Full timeWe dedicated to providing exceptional service to our customers. Our dynamic team thrives in a fast-paced, customer-centric environment where we work together to deliver outstanding results. We’re looking for enthusiastic and customer-focused individuals to join our growing team as Call Centre Agents. **Key Responsibilities** - Handle inbound and/or...
-
Call Centre Agent
2 days ago
Southampton, United Kingdom Channel Partners Limited Full timeWe are currently seeking a motivated and customer-oriented individual to join our team as a Call Centre Representative. This role involves handling inbound and outbound calls to assist customers with their inquiries and provide exceptional service. **Duties**: - Answer incoming calls promptly and professionally - Assist customers with product inquiries,...
-
Call Handler
2 days ago
Southampton, United Kingdom Your World Careers Full time**The Role** We are looking for a number of customer service call handlers to work within our bank of staff as Out of Hours Advisors **Main Duties and Responsibilities** - Inbound and Outbound Customer Service Calls - Front line customer service - Call handling - Dealing with general enquiries - Dealing with shift replacements This is a staff bank role,...
-
Sales Advisor
2 days ago
Southampton, United Kingdom Impact Call Centre Ltd Full timeImpact Call Centre Ltd is a fun, friendly, professional and diverse business providing call centre solutions for companies in the UK and aboard. We are located on the Romsey Industrial Estate, which is just a short walk from Romsey train station. Train journeys from **Southampton Central take from as little as 11 minutes.** **Please note this is an office...
-
Call Centre Operator
2 weeks ago
Southampton, United Kingdom Vanguard Ventures Full timeAs a Call Centre Operator, you will be the first point of contact for our customers, providing them with prompt and professional assistance. You will handle a high volume of incoming calls, addressing inquiries, resolving issues, and providing exceptional service. With your strong communication skills and ability to work effectively under pressure, you will...
-
Call Centre Agent
2 days ago
Southampton, United Kingdom First home improvements Full timeLocation: Southampton Showroom. Start Date: ASAP. We are the fastest-growing company in the UK and are expanding our telemarketing operations inbound or outbound both available. After 22 months of record-breaking success, our call centre is busier than ever in our 50+ year history. Join our dynamic team and help customers access a wide range of services...