Receptionist
2 weeks ago
The Front Office department is looking for a **Receptionist** to provide guests with outstanding levels of service at The Duke of Richmond Hotel. This position has excellent progression opportunities and would be suited to someone with a warm personality and someone who is eager to create memorable experiences for our guests.
**Key responsibilities of the Receptionist role include**:
- Checking guests in and out in accordance with hotel standards
- Compiling guests accounts and fulfilling administrative duties
- Acting as an ambassador for the hotel and the Red Carnation Hotel Collection
- Creating memorable experiences for our guests time and time again
- Managing guest requests and seeing them through to completion
- Ensuring that the reception area is clean and tidy at all times
- Command a strong level of written and spoken English
- Display a polite and professional attitude at all times
- Be an excellent team player and be willing to support others
- Be enthusiastic in delivering excellent customer service
- Be flexible to work a combination of shifts including mornings, late evenings and weekends
**Receptionist Benefits**:
- Free meals on duty
- Professional, award winning training and development opportunities to give you a career path
- 29 paid holidays per year, including bank holidays
- Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally
- Employee Assistance Programme
The Red Carnation Hotel collection was officially recognised at **Platinum standard Investors in People** in 2020, the highest accolade it’s possible to reach - and we achieved this on a global basis. This award recognises our commitment to all initiatives that are people and culture oriented, including career growth and opportunities for all, as well as our far-reaching commitment to sustainability, diversity and inclusivity.
Additionally in 2020 we were recognised again with a **Princess Royal Training Award** for our hugely successful Management Programme, which has a prototypical track record in developing people and getting them “management ready” in both the company and sector. We are truly proud to be awarded these two high profile accolades which are gloriously non-industry specific thereby pitching us against any business in any sector. Our goal is to be an employer of choice for those willing to work hard, who are ambitious to find success and who are wishing to be rewarded well, paid fairly and treated as an individual within our family-owned and run atmosphere.
INDHOTEL
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