Customer Service Coordinator
2 weeks ago
Job Opportunity: Internal Sales Coordinator / Customer Service
Location: ProAmpac Grimsby Ltd — Grimsby DN37
Hours: Monday to Friday
Status: Fixed Term 12 months, Permanent
About Us
ProAmpac Grimsby Ltd is part of a dynamic and rapidly expanding international packaging manufacturing group. As a multi-award-winning business, we are committed to delivering innovative flexible packaging solutions that enhance shelf life, improve convenience, and promote sustainability. Our team thrives on creativity, collaboration, and continuous improvement, making us a leader in the packaging industry.
Role Overview
We are currently seeking a motivated and customer-focused Internal Sales Co-ordinator / Customer Service Representative to join our growing team. This is an exciting opportunity for someone who enjoys building relationships, solving problems, and delivering exceptional service.
Key Responsibilities
- Build and maintain strong, positive relationships with clients
- Handle customer inquiries, orders, and service requests efficiently and professionally
- Collaborate with internal departments to ensure timely and accurate order processing
- Maintain detailed records of customer interactions and account updates
- Support the sales team with administrative tasks and account coordination
What We’re Looking For
- Excellent verbal and written communication skills
- A positive, courteous, and professional attitude
- Strong proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to multitask and manage time effectively in a fast-paced environment
- Previous experience in customer service (minimum 1 year preferred, but not essential)
- Willingness to learn and grow within the company
Training & Development
We offer in-house training to ensure you’re fully equipped to succeed in your role. This position provides opportunities for advancement and skill development within our expanding organization.
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
Pay: £14.02 per hour
Expected hours: 37.5 per week
Work Location: Hybrid remote in Waltham DN37 9TS
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