Ems 999 Call Handler

5 days ago

Cwmbran, United Kingdom Welsh Ambulance Service NHS Trust Full time

The Welsh Ambulance Service NHS Trust is offering an exciting opportunity for you to join the Clinical Contact Centre Team as a 999 Call Handler.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

As part of the role you will liaise with members of the public as well as Health Care Professionals and good communication and customer care are essential skills required by the post.

You will be required to work an alternating shift pattern of variable length which will include out of hours, bank holidays and weekend duties.

The role is an integral link in the chain of life and you will be required to input details speedily and accurately onto a computer system. Listening and keyboard skills are essential.

The environment can be pressured and challenging as is the unpredictability of 999 calls and therefore good interpersonal skills and experience of working in small teams would be beneficial.

RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

  • Ems 999 Call Handler

    1 week ago

    Cwmbran, United Kingdom Welsh Ambulance NHS Trust Full time

    You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas

  • Call Handler

    2 weeks ago

    Cwmbran, United Kingdom Welsh Ambulance Service NHS Trust Full time

    NHS 111 Wales, Call Handlers, Cwmbran Permanent - full time - 37.5 hours per week / part time - shift work. **Location**: NHS 111 Wales, Vantage Point House, Cwmbran, Gwent NP44 7HF. Salary £23,159 - £24,701 per annum pro rata plus shift enhancements for unsociable hours. Shifts will predominantly be during the weekends, evenings and bank holiday...

  • Call Handler

    2 weeks ago

    Cwmbran, United Kingdom Welsh Ambulance Service NHS Trust Full time

    NHS 111 Wales, Call handlers Permanent - full time - 37.5 hours per week / part time - shift work. **Location**: NHS 111 Wales, Vantage Point House, Cwmbran, Gwent NP44 7HF. Salary £20,330 - £21,777 per annum pro rata plus shift enhancements for unsociable hours. You will be answering calls from the public for the NHS 111 Wales Service (part of the...

  • 111 Call Handler

    4 days ago

    Cwmbran, United Kingdom Welsh Ambulance Service University NHS Trust Full time

    NHS 111 Wales, Call Handler, Cwmbran Permanent - full time - 37.5 hours per week / part time - shift work. **Location**: NHS 111 Wales, Vantage Point House, Cwmbran, Gwent NP44 7HF. Salary £24,433 - £26,060 per annum pro rata plus shift enhancements for unsociable hours. Contracted hours available - full time 37.5 and part time 30 / 22.5 all on a fixed...

  • Call Handler

    4 days ago

    Cwmbran, United Kingdom Aneurin Bevan University Health Board Full time

    The post holder will be responsible for processing telephone calls from medical professionals, including GP's, Welsh Ambulance Services NHS Trust (WAST) and other healthcare professionals for patients needing to access GP OOH service. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. This post...

  • Call Handler

    2 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom 7bbfc203-1fd3-4eff-a3c5-9593b76e05a9 Full time £40,000 - £70,000 per year

    We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.Please let us know if you have any particular requirements to enable you to...

  • Call Handler

    2 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom 7bbfc203-1fd3-4eff-a3c5-9593b76e05a9 Full time £18,000 - £25,000 per year

    We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.Please let us know if you have any particular requirements to enable you to...

  • Frailty Call Handler

    3 days ago

    Cwmbran, United Kingdom Aneurin Bevan University Health Board Full time

    We are looking for aconfident and professional member of staff to join our front line service. You will act as the first point of contact for all medical professionals referring patients into the Frailty Single Point of Access (SPA). You will also take telephone referrals from members of the public who are looking for the services of a District Nurse. You...

  • Customer Experience Advisor

    4 days ago

    Cwmbran, Torfaen County Borough, United Kingdom EVOLVE HES Full time £18,000 - £23,000 per year

    Join Evolve as a Customer Experience AdvisorAs Evolve continues to grow, we're looking for confident, people-focused individuals to join our Customer Experience Hub as a Customer Experience Advisor. If you're passionate about helping people, enjoy meaningful conversations, and want to be part of a team driving real change in homes and communities — we'd...

  • Veterinary Receptionist

    1 week ago

    Cwmbran, Torfaen County Borough, United Kingdom IVC Evidensia Full time £15,000 - £20,000 per year

    We are looking for a friendly and compassionate Veterinary Receptionist who is dedicated to providing exceptional client care to join our team in Cwmbran.As an essential part of our practice team you will be responsible for:Taking phone calls, answering queries and booking appointmentsGreeting clients and their pets on arrivalCheck-in patients and verify...