Audi Service Advisor
2 weeks ago
Job Introduction
We are recruiting for a Service Advisor to join our Audi Dealership in Birmingham. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.
You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.
Role and Responsibilities
Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls.
Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.
About you
You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers
A well-presented individual with a desire, attitude and character to succeed
Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives
You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential.
Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
What we offer
25 days holiday plus bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
Free Parking / On-site Parking
Company Events
Why Listers?
-
Service Advisor
4 days ago
Birmingham, United Kingdom Stratstone Audi Erdington Full time**Stratstone Audi Erdington** **Basic salary up to £30,000 plus bonus, uncapped earning potential, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.** As a Service Advisor at Audi**,**you’ll be the trusted link between our customers and workshop...
-
Service Advisor
2 weeks ago
Birmingham, United Kingdom Listers Full timeJob Introduction We are recruiting for a Service Advisor to join our Audi Dealership in Birmingham. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent basic salary of up to £28,000 plus benefits with a bonus OTE of £35,000. You will be well versed in delivering high levels of customer...
-
Audi Progress Chaser
2 weeks ago
Birmingham, United Kingdom Listers Full timeA new and exciting opportunity has become available for a Progress Chaser to support our sales team at Audi Birmingham. The successful applicant must have a full UK drivers licence and able to work Monday to Friday: 8:30am to 6:00pm. This is a great opportunity for someone looking to start their career in the motor trade. You will learn every aspect of...
-
Valeter - Audi
6 days ago
Birmingham, United Kingdom Jardine Motors Group Full timeWe are looking for a Valeter to join our team at Aylesbury Audi, to support us in jet-washing service and pitch vehicles, fully valet and clean sales cars and ensure our valeting bay is maintained throughout the day. This is a permanent, full-time role, Monday to Friday with a Saturday on rota. The salary is £24,383 per year (starting from April), will be...
-
Senior Service Advisor
2 weeks ago
Birmingham B NY, United Kingdom Lithia Full time £30,000 - £60,000 per yearStratstoneAudi ErdingtonBasic salary of £31,250 plus bonus, uncapped earning potential, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and...
-
Customer Service Associate
2 weeks ago
Birmingham, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Birmingham. We are professional, customer-centric and fast-paced. Our work environment includes: - Casual work attire - On-the-job training - Growth opportunities - Safe work environment **Responsibilities**: - Provide excellent customer service to customers. - Answer customer inquiries in a...
-
Parts Advisor
4 days ago
Birmingham, United Kingdom Volkswagen Commercial Vehicles Full time**The Opportunity**: As a Parts Advisor you’ll be responsible for handling external sales enquiries for parts. You will also be working closely with the aftersales team in the dealership to understand what parts are required for the work that is coming into the dealership. It’s important you understand stock management and build up a good working...
-
Parts Advisor
6 days ago
Birmingham, United Kingdom Volkswagen Commercial Vehicles Full time**The Opportunity** As a Parts Advisor you’ll be responsible for handling external sales enquiries for parts. You will also be working closely with the aftersales team in the dealership to understand what parts are required for the work that is coming into the dealership. It’s important you understand stock management and build up a good working...
-
Service Advisor
1 week ago
Birmingham, United Kingdom Jago Consultants Full timeJob DescriptionWe are looking for an experienced service advisor to join a busy main dealer in Birmingham. Salary – £22,000 with a £30,000 OTE Daily Duties include: Meeting and greeting customers in a friendly and courteous manner throughout the day. Booking vehicles into the technical workshop. Liaising with the technical workshop to keep track of the...
-
Brokerage Director, Highland Capital Brokerage
2 weeks ago
Birmingham, United Kingdom Advisor Group Full timeOsaic CareersSales & Operations Opportunity in Insurance IndustryBrokerage Director, Highland Capital BrokerageLocation: ALL LOCATIONS & REMOTERole Type: Full-timeSalary: $55,000 - $65,000 per year + Sales Incentive CompensationActual compensation offered will be determined individually, based on a number of job-related factors, including location, skills,...