Care Co-ordinator

3 days ago

Gainsborough, United Kingdom CRT Care Services Full time

**Care Coordinator - Gainsborough**

We are seeking a motivated individual for the role of a Care Coordinator at CRT Care Services Lincolnshire Branch.

** / Permanent**

**Salary**: Dependant on Experience
- Working Pattern:_

Monday to Friday: 9:00 - 17:00

On Call Week Days: 6:00 - 9:00 / 17:00 - 22:30

On Call Weekend Days: 06:00 - 14:00 / 14:00 - 22:30

**Roles and Responsibilities -**

Responsible for organising and coordinating a team of domiciliary carers within a given geographical area ensuring that our customer care and support is covered appropriately and safely and to the highest possible standard.
- Duties to include, but not limited to:_
- Compiling rotas for care workers
- Assigning care workers to customers, whilst working within our standards
- Understanding, organising and recording the availability of all new care workers
- Working closely and communicating with other members of the team, professional bodies and family members to ensure the highest quality of care
- Managing customer visits and arranging reviews and quality checks
- Accepting, allocating and processing referrals for new care packages
- Accepting and processing changes and amendments to existing care packages
- Managing customer visits and arranging reviews and quality checks
- Monitoring quality through ECM records and weekly KPI reports
- To maintain a safe working environment for yourself and those around you by following company Health and Safety and other related policies at all times.
- To assess, report and record any hazards and risks which may affect the health and safety of yourself and those around you.
- To lead by example by promoting and encouraging staff to follow company policies and procedures.
- Taking Part in the On Call Team

**Skills and Qualities -**
- Essential qualities:_
- **Must have a Full UK Driving Licence**
- Strong I.T. skills
- Excellent communication and customer service skills
- Experience of managing a busy work load
- Ability to work autonomously and be able to analyse a situation and take decisive action in a timely manner
- Ability to prioritise tasks
- Ability to remain calm under pressure
- Desirable:_
- Care sector experience
- Call centre experience

**About us -**

We provide care services to help people stay as independent as possible within the comfort of their own home, for as long as it is safe to do so. Our services include personal care, shopping, cleaning, social support and outings, medication support/administration and specialist services.

If you like the idea of making a difference to people’s lives and would like to have a career in care and work for one of the UK’s leading providers of care at home then please contact us.

We have fantastic opportunities available for a Care Coordinator to join our expanding team of inspirational Health Care professionals.

We like to offer our Care Coordinator a great benefits package, we believe in rewarding our employees with the following:

- On call paid hourly in addition to Salary
- Free Branded Uniform
- Work IT Equipment
- Work Mobile Phone
- Paid Holiday
- DBS paid for
- Paid staff induction
- Pension Scheme
- Ongoing paid Training

**Job Types**: Full-time, Permanent

**Salary**: £23,100.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Licence/Certification:

- Driving Licence & Access to a Car (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location

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