Service Delivery Systems Owner

**Service Delivery Systems Owner**:

- Company: King's Trust**Contract Type**: Permanent

**Hours**: Full Time, 35 hours per week

**Closing Date**: 23:59 on Tuesday 19th November 2024

**Salary**: c. £60,000 dependent on your location, skills, knowledge and experience

**Location**: London (hybrid working but flexible to discuss options)

**Interviews**: TBC

**We're now The King's Trust. And we're still working for young people.**

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

Our Business Technology team are looking for someone who’s a great communicator, and can inspire others to become our new Service Delivery Systems Owner, based in London.

You will **lead a product team **of developers, analysts and product specialists, to develop and set future direction for our core system that supports our work with young people. You’ll be driven by a desire to find better ways to enable great customer experiences through technology, and will love working with a team to improve how our technology works.

This role is perfect for you if you’ve led teams and inspired product and technology specialists to turn functional tech into great products.

**What happens next?**

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust The Team will be in touch about the next steps shortly after the closing date.

**Why do we need Service Delivery Systems Owners?**

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Service Delivery Systems Owners

**Perks for working at The Trust**
- **Great holiday package **30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- **Flexible working** Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- **You can volunteer for and/or attend events **- music festivals, The King's Trust Awards, active events etc.
- **In-house learning platform **Develop your skills for your career and your role
- **Benefits platform **Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- **Personal development opportunities through our Networks **- KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- **Fantastic Family leave** Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- **Interest-free season ticket loans**:

- The Trust will contribute 5% of your salary to the Trust **Pension Scheme**:

- **Generous life assurance cover **(4 x annual salary)

For more information about our benefits, **please click here**.

**Equal Opportunities**

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). For more information, **please click here**.

**Safeguarding**

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch