Enterprise Systems Service Owner | Global Enterprise Technology

5 days ago


London, Greater London, United Kingdom Jobs via eFinancialCareers Full time £80,000 - £120,000 per year

Join a global organisation driving large-scale technology transformation. As Enterprise Systems Service Owner, you'll take end-to-end ownership of business-critical platforms spanning Finance, People, Client Relationship, and Automation systems — ensuring smooth operations, high availability, and continuous improvement across a complex, international environment. This is a fully remote role

What You'll Do

  • Lead day-to-day delivery and improvement of enterprise-scale systems supporting global business operations.
  • Collaborate with Product Owners and stakeholders to align service delivery with product roadmaps and strategic goals.
  • Manage escalations and resolve incidents impacting multiple functions or regions.
  • Analyse system performance, reliability, and scalability — using data and feedback to drive service excellence.
  • Own the problem management process, identifying root causes and preventing recurrence.
  • Plan proactively for growth, ensuring enterprise platforms scale with business demand.
  • Champion compliance, security, and data privacy standards across all services.

What You'll Bring

  • Proven track record managing enterprise IT services in a complex, multinational setting .
  • Excellent communication and stakeholder management skills — able to influence across tech and business teams.
  • Strategic mindset with hands-on problem-solving ability.
  • Experience leading service improvement or transformation initiatives at scale.
  • Familiarity with regulatory and data-privacy requirements for global systems.
  • A collaborative, proactive approach and the ability to thrive in a fast-moving environment.

CVs to Hannah Alderson at twentyAI or apply below



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