Luxury Property Viewing Assistant

3 days ago


Edinburgh, United Kingdom Macgregor Property Full time

Luxury Property Viewing Agent - Edinburgh (Part Time / No experience needed)

**Applications without a cover letter will not be considered**

We are looking for an enthusiastic, confident individuals to assist our small team at Macgregor, an independent boutique real estate agency, specialising in selling prime Edinburgh property.

Since forming in 2020, we have sold homes in some of the finest addresses in Edinburgh. We offer truly bespoke 'white glove' service to buyers and sellers alike so customer service is an integral part of the role as a viewing agent.

Responsibilities include:
Meeting potential buyers at properties

Providing buyers with the property features and any other information

Assisting clients and viewers with enquiries

Completion of post viewing administration

Updating system with feedback, comments and questions made at viewings

Communicating with colleagues about different potential buyers

Collecting and delivering of client keys

Accurately logging keys as per guidelines

Ensuring processes and procedures are completed accurately

Assisting the in-office team when required

Completing any other job related tasks

Free to work on weekdays till 7pm, weekends till 5pm.

**Requirements**:
Confident manner with experience in a customer facing role

Good knowledge of Edinburgh

Exceptional focus on customer service

Polite, informative and empathetic to clients’ needs.

Fluency in written and spoken English

Assertive, positive attitude

Problem-solving initiative

Driving Licence & Car (Essential)

Lives within 20 minutes of Stafford Street office (EH3 7BD)

Flexible to work weekends and weekday evenings

Part time hourly basis,

Hours: Flexibility is important as no two weeks will be the same, but viewings will always be between Mon-Sat 9-7pm

Pay: £15 / hour + pay for parking and petrol + performance bonus (for excellent customer service)

Location: We are based on Stafford St, where you will complete tasks related to the viewings and help with other duties when required. As a growing start-up you will be able to learn about different parts of the business rather than be stuck in one repetitive role.

**Job Type**: Part-time

Pay: £15.00 per hour

Additional pay:

- Performance bonus

Schedule:

- Weekend availability

Application question(s):

- Are you able to work evenings (till 7pm) and Weekends (till 5pm)?

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 11/02/2025
Expected start date: 21/02/2025


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